We are over the moon to be nominated for the K5 - Future Retail award in the category “Customer Experience”. Now we need your help - vote for zenloop! ✨

Voting is quick and effortless – simply click the link below and select zenloop: buff.ly/3UYLefM
0
0
0
26
96% der deutschen Unternehmen gehen davon aus, dass sie ihren Geschäftserfolg mithilfe von Generativer KI positiv beeinflussen können 🤖

Bereit, kĂĽnstliche Intelligenz zur Gestaltung und Analyse von Kundenumfragen zu nutzen?

buff.ly/3w4rm0S
0
0
0
33
Meet zenloop at E-world 2024 in Essen!

Schedule a meeting with our CEO Lisa and AE Manuel to find our more about our AI-powered CX Management Platform. We are looking forward to hearing from you!

#EWorld2024 #EnergyIndustry
0
0
0
80
zenloop retweeted
WE HAVE A NEW FAMILY MEMBER (#13)!! 🎉🎉🎉

We are excited to welcome @zenloopHQ and the team to the saas.group family.

*Blog post about the process in the comments!
1
3
8
607
zenloop retweeted
Just had a great chat with @ijgolding about the current state of customer experience in the UK. We are two Brits, after-all!

Really looking forward to sharing this conversation with you in the very near future. đź‘€

In the meantime, check out Ian's fantastic book "Customer What?"
1
3
4
zenloop retweeted
Only 25% of Companies Excel at Turning Customer Insights into Action - Read 10 Key Highlights in this #CX Action Management Study Summary via @zenloopHQ #customerexperience zenloop.com/en/blog/cx-stu…
0
3
3
Why Your Company’s Internal Communication Should Be More Than Just Words zenloop.com/en/blog/cx-com… #CX #custmomerexperience
0
0
0
zenloop retweeted
The CX management #CXM process is broken. đź’”

🚫Just sending out surveys to customers IS NOT CX.

🚫Putting the results of your surveys into a shiny dashboard IS NOT CX.

đźš« What you think CX is, IS NOT CX.

It's just half the story...

Read why here: zn-lp.com/gap
0
3
3
zenloop retweeted
Only 25% of Organizations Translate Customer Insights Into Actions and 6% can Quickly Turn Feedback Into Product Improvements - #CX Study 2022
zenloop.com/en/blog/cx-stu…
0
2
2
zenloop retweeted
Why CARE matters 🤔

'Crisis-resistant revenue flows: Why care matters more than ever.' The key to building a loyal customer base in uncertain economic times.

⇨ community.dmexco.com/event/dmexco-2…

🔥 Dina Uthman | @zenloopHQ
🔥 Darius Greulich | @roastmarket

#DMEXCO22 #DMEXCO
0
1
2
zenloop retweeted
I recently wrote about reputation management and how to improve your company's online reviews and scores.

Check it out!
zn-lp.com/improve-ratings

@eKomi @trustedshops @Trustpilot #GoogleReviews #NPS #CX @zenloopHQ
0
1
2
Dashboard Fatigue - And Why Actions Speak Louder Than Dashboards via @ShaunMichaelCX

People have a love/hate relationship with dashboards. Done right, they can be invaluable, done wrong they can be too time-consuming. #CX #marketing zenloop.com/en/blog/dashbo…
0
0
0
zenloop retweeted
CX1 WORLD - Only two days to go!!!
Register here for FREE: cx1-conference.com/en/ 🎉

#CX #YearOfAction #ShiftToAction
0
2
2
Have you decided which #CX Conference(s) you’re attending this year? 🤔

With more and more customer experience events popping up at every turn, we thought we’d give you a helping hand and make that choice easier for you.

zenloop.com/en/in-the-loop…
0
1
4
❓Why is using a single set of credentials so much better than multiple different logins? How can signing in once with one password be more secure than multiple times with multiple passwords? zenloop.com/en/resources/p…
0
1
3
zenloop retweeted
Kund:innen verlieren, die man eigentlich schon gewonnen hatte? Ein Worst Case für Unternehmen. Die Lösung: "Action Management”. Mehr zu diesem Thema und zu @zenloopHQ von Head of Sales DACH Dina Uthman ➡️ omkb.de/zenloop-dina-u… #omkb #zenloop
0
1
2
zenloop retweeted
8 Benefits of Single Sign-On (SSO) You May Not Be Aware of #CX #UX zenloop.com/en/resources/p…
1
1
2
How ecommerce brands use conversational AI to reduce customer effort zendesk.com/blog/ecommerce…
0
0
2
zenloop retweeted
How to Gain Regular Customers
Regardless whether they offer physical products, digital products or services, no company exists without customers. #CX #Retention zenloop.com/en/resources/r…
1
1
3