The UC Today for Best Integrated UC Solution goes to... RingCentral! 🏆

We're proud to be recognized for bringing calling, messaging, meetings, and AI together in one platform, helping businesses simplify communications, collaborate more easily, and work smarter.
Welcome back to the second half of the UC Awards 2026 as we present the Best Integrated UC Solution. 

Fragmented communication tools create silos and slow down productivity.

A truly integrated platform brings voice, video, and messaging into a single pane of glass, allowing laborate with unprecedented speed and efficiency. 

And the winner is... @RingCentral!
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#AI agents can handle a routine question in seconds, day or night.

But a frustrated customer with a complex issue often still needs a person’s care and judgment.

How the leading #CX teams decide who should take each call 👇
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Congratulations to the Golden State @valkyries on making history and bringing home their first @WNBA championship! 🏀💜

We're proud to call the Valkyries a RingCentral customer and help keep their front office connected throughout the season.
GOLDEN STATE. GOLD STANDARD.

Your 2026 @WNBA Champions, the Golden State Valkyries. 🗣️
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Busy days make it easy to lose track of who called and why. 😵‍💫

AI Receptionist (AIR) can email you call recaps as they happen or in a daily or weekly roundup, so you’re always in the know: ringcentr.al/4iJrKr8.
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We have a winner! 🏆 RingCentral AI Receptionist (AIR) has won Best New Technology Solution at the 2026 #ICMI Global Contact Center Awards!

This recognition celebrates how we're helping businesses rethink customer engagement with #AgenticVoiceAI.

#CCExpo
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Congratulations to the @Brewers on their first World Series championship title! ⚾⚾ 💙💙 💛💛

It’s an honor to call the Brewers a RingCentral customer and partner, and we're excited to celebrate this historic win with the team and fans everywhere.
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Join us Nov. 12 for the next episode of AI Real Talk to explore our new MCP integrations, get the inside scoop on the future of #AgenticVoiceAI, and learn how an Orangetheory franchise owner boosted lead response rates by 50% with RingCentral.

Register ➡️ ringcentr.al/3Ui71Bz
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AI agents now handle a bigger share of customer calls. They should meet the same standard as human agents.

New AI capabilities for RingCX give contact centers one place to supervise, measure, and plan for AI and human agents as a single workforce.

More: ringcentr.al/4isF2an
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RingCentral is the official Agentic AI Powered Voice Platform for fan engagement of the Golden State @warriors! 🏀

Together, we’ll work to elevate the fan experience, from ticket inquiries to game-day questions and ongoing engagement.

#DubNation
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Voice is central to the next wave of AI innovation, and RingCentral is leading the way.

With our leadership in voice for 20+ years, we're turning business conversations into better outcomes with humans and AI working together.

See our Q3 2026 results: ringcentr.al/4i8bvCA.
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RingCentral retweeted
From Cloud Comms to AI-First: @RingCentral's Voice-Powered Transformation. In this episode, #RingCentral's John Finch and I explore agentic voice AI, why voice is the #CX moat, and a look at what's ahead. #ageofAI, #voiceAI #cx, x.com/i/broadcasts/1…
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The Pest Rangers built their business on 5-star reviews ⭐

When gaps in their customer conversations started threatening that, RingCentral AI Conversation Expert gave them the visibility to fix it and boost recurring revenue by 35%: ringcentr.al/4AzE2cE.
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Your AI workflows might be missing your best data input: actual customer conversations.

RingCentral's plugin for @ChatGPT and MCP connectors for @claudeai bring that data into LLMs your team already uses, so you can make more informed decisions: ringcentr.al/3VAjCQT.
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Scheduling appointments over the phone keeps front desks tied up.

AI Receptionist connects with @Calendly to handle booking, rescheduling, and cancellations in real time.

Less back-and-forth. More time for what matters: ringcentr.al/4B87vL9.
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Wondering which customers still need a follow-up? Now with RingCentral and @claudeai for Small Business, businesses can search the conversations happening across their organization and quickly find the info they need to take action.

Analyst @ShellyKramer on why this matters ⬇️
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15,000+ calls a year come into the @SusanGKomen Breast Cancer Care Helpline. Each call is a person looking for answers or support.

We’re honored to provide the communications platform that makes that possible. 💗

Read more: ringcentr.al/4yvoEwp.
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When call volumes spike and #contactcenter systems can't keep up, agents burn out fast, and CSAT takes a hit.

#AI is helping #CX teams break that cycle ⬇️
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Manual #workforcemanagement eats up hours that #contactcenter leaders could be putting toward strategy.

Automation takes that admin work off their plate.

Here's what any automated #WFM solution should bring to the table ⬇️
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#Contactcenter supervisors are getting 25 hours a week back from #AI.

@Metrigy Principal Analyst and CEO @RGareiss explores how those hours are adding up to real impact for #CX teams. 📈
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#AI can pick up on a shift in customer sentiment while the conversation is still happening, giving #CX teams time to act before a small issue escalates into a bigger problem. 📈

How it helps support teams stay proactive:
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