@Darkfost_Coc We’re still conducting a thorough investigation and will publish a detailed report in the coming days.
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1,611
@wii_mee We’re still conducting a thorough investigation and will publish a detailed report in the coming days.
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16,497
@CRYPT0N1TE We’re still conducting a thorough investigation and will publish a detailed report in the coming days.
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14,781
@PEPE_Whale69 We’re still conducting a thorough investigation and will publish a detailed report in the coming days.
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@MrMoon_MMXXV @visoD888 @PEPE_Whale69 Yes, it is true.
Here is our official announcement: x.com/KeystoneWallet…
A detailed report will be published in the upcoming week 🙏
Here is our official announcement: x.com/KeystoneWallet…
A detailed report will be published in the upcoming week 🙏
We owe you an apology.
On October 20, we detected unauthorized access to our official website. After verifying API activity with Shopify, we confirmed on October 23 that a third party obtained customer shipping information. You trusted us with those details, and we're sorry we didn't keep them safe.
Exposed: names, contact details, shipping addresses, and order details (items and prices).
Not exposed: payment card or bank details, recovery phrases, private keys, or wallet passwords.
We've blocked access, fixed the vulnerability, opened an investigation, and are emailing affected customers.
Scammers may pose as Keystone by phone, text, email, or mail, offering refunds, replacement devices, or "fixes" for your order or address. None of it is from us.
NEVER share your recovery phrase or private keys, and NEVER enter your recovery phrase into a device you didn't order. We will never ask for them. Don't click links in unexpected messages. Type keyst.one yourself.
A detailed report is coming soon.
Until then, trust only our official channels. If anything feels off, email support@keyst.one. We'd rather hear from you than have you take a chance.
Again, we're truly sorry to everyone affected.
0
0
0
104
@drdesign_llc @CryoPalmar Yes, it is true.
Here is our official announcement:
x.com/KeystoneWallet…
A detailed report will be published in the upcoming week 🙏
Here is our official announcement:
x.com/KeystoneWallet…
A detailed report will be published in the upcoming week 🙏
We owe you an apology.
On October 20, we detected unauthorized access to our official website. After verifying API activity with Shopify, we confirmed on October 23 that a third party obtained customer shipping information. You trusted us with those details, and we're sorry we didn't keep them safe.
Exposed: names, contact details, shipping addresses, and order details (items and prices).
Not exposed: payment card or bank details, recovery phrases, private keys, or wallet passwords.
We've blocked access, fixed the vulnerability, opened an investigation, and are emailing affected customers.
Scammers may pose as Keystone by phone, text, email, or mail, offering refunds, replacement devices, or "fixes" for your order or address. None of it is from us.
NEVER share your recovery phrase or private keys, and NEVER enter your recovery phrase into a device you didn't order. We will never ask for them. Don't click links in unexpected messages. Type keyst.one yourself.
A detailed report is coming soon.
Until then, trust only our official channels. If anything feels off, email support@keyst.one. We'd rather hear from you than have you take a chance.
Again, we're truly sorry to everyone affected.
0
0
0
66
We owe you an apology.
On October 20, we detected unauthorized access to our official website. After verifying API activity with Shopify, we confirmed on October 23 that a third party obtained customer shipping information. You trusted us with those details, and we're sorry we didn't keep them safe.
Exposed: names, contact details, shipping addresses, and order details (items and prices).
Not exposed: payment card or bank details, recovery phrases, private keys, or wallet passwords.
We've blocked access, fixed the vulnerability, opened an investigation, and are emailing affected customers.
Scammers may pose as Keystone by phone, text, email, or mail, offering refunds, replacement devices, or "fixes" for your order or address. None of it is from us.
NEVER share your recovery phrase or private keys, and NEVER enter your recovery phrase into a device you didn't order. We will never ask for them. Don't click links in unexpected messages. Type keyst.one yourself.
A detailed report is coming soon.
Until then, trust only our official channels. If anything feels off, email support@keyst.one. We'd rather hear from you than have you take a chance.
Again, we're truly sorry to everyone affected.
On October 20, we detected unauthorized access to our official website. After verifying API activity with Shopify, we confirmed on October 23 that a third party obtained customer shipping information. You trusted us with those details, and we're sorry we didn't keep them safe.
Exposed: names, contact details, shipping addresses, and order details (items and prices).
Not exposed: payment card or bank details, recovery phrases, private keys, or wallet passwords.
We've blocked access, fixed the vulnerability, opened an investigation, and are emailing affected customers.
Scammers may pose as Keystone by phone, text, email, or mail, offering refunds, replacement devices, or "fixes" for your order or address. None of it is from us.
NEVER share your recovery phrase or private keys, and NEVER enter your recovery phrase into a device you didn't order. We will never ask for them. Don't click links in unexpected messages. Type keyst.one yourself.
A detailed report is coming soon.
Until then, trust only our official channels. If anything feels off, email support@keyst.one. We'd rather hear from you than have you take a chance.
Again, we're truly sorry to everyone affected.
351
371
1,443
791,912
We have initiated an urgent investigation into this matter and will share our official findings as soon as possible.
In the meantime, please stay vigilant against any suspicious phone calls, SMS, or emails. As a reminder, Keystone will NEVER ask for your seed phrase, private keys, or personal sensitive information under any circumstances. Never share your recovery phrase with anyone or enter it on any unverified website.
Thank you again for your vigilance.
In the meantime, please stay vigilant against any suspicious phone calls, SMS, or emails. As a reminder, Keystone will NEVER ask for your seed phrase, private keys, or personal sensitive information under any circumstances. Never share your recovery phrase with anyone or enter it on any unverified website.
Thank you again for your vigilance.
1
0
2
182
Thank you for bringing this to our attention.
We have initiated an urgent investigation into this matter and will share our official findings as soon as possible.
In the meantime, please stay vigilant against any suspicious phone calls, SMS, or emails. As a reminder, Keystone will NEVER ask for your seed phrase, private keys, or personal sensitive information under any circumstances. Never share your recovery phrase with anyone or enter it on any unverified website.
Thank you again for your vigilance.
We have initiated an urgent investigation into this matter and will share our official findings as soon as possible.
In the meantime, please stay vigilant against any suspicious phone calls, SMS, or emails. As a reminder, Keystone will NEVER ask for your seed phrase, private keys, or personal sensitive information under any circumstances. Never share your recovery phrase with anyone or enter it on any unverified website.
Thank you again for your vigilance.
3
0
59
3,825
@TheBTCGame Most hardware wallet newbies do that.
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206
Most people think linking a hardware wallet to a software wallet exposes your keys 🤔
It doesn’t.
Keystone shows a QR code of your xPub, a one-way derivation of your private key.
Nexus scans it & derives your addresses locally.
Your keys never go online. That’s air-gapped 🧊
It doesn’t.
Keystone shows a QR code of your xPub, a one-way derivation of your private key.
Nexus scans it & derives your addresses locally.
Your keys never go online. That’s air-gapped 🧊
8
3
44
6,466
@Techster Sure, sir!
Sorry for the inconvenience caused 💙
Sorry for the inconvenience caused 💙
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65
@Flow_Innk This issue is fixed now. You can download the latest firmware v3.2.0 and update your device 🫡
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59
@CyphrRiot We have fixed it. Please go ahead and update your device 🫡
0
0
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54
@chrismuseme7 We have fixed it.
Now, you can go ahead and update your device 🫡
Now, you can go ahead and update your device 🫡
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61
@Bsq188 Our team has fixed this issue and released a firmware update, V3.2.0, which is ready to download 🫡
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72
@Techster We identified a UI issue in firmware V3.1.4 and temporarily took it down to prevent more users from encountering the problem.
The issue is now fixed, and V3.2.0 is available with the fix. Thanks for your patience and understanding!
The issue is now fixed, and V3.2.0 is available with the fix. Thanks for your patience and understanding!
2
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83
@CyphrRiot Hey fam,
The issue is fixed. Please go ahead and update your device to the latest version, 3.2.0 🫡
The issue is fixed. Please go ahead and update your device to the latest version, 3.2.0 🫡
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58
@gerenek Yes, 3.2.0 is available for download 🫡
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72