Clinicians decide better when they can see the patient. On Stand 1223 today: caller video with one tap, scene-to-specialist video calls, and GoodSAM AI Scribe drafting the clinical record. Emergency Services Show Asia, Singapore. #DigitalHealth
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When clinicians can see, CPR gets better.
In six months, the @EastEnglandAmb and Essex & Herts Air Ambulance cardiac arrest desk used GoodSAM live video to make 448 improvements to callers' CPR. Presented at the ERC Congress.
Poster: ehaat.org/wp-content/upl… #CPR
In six months, the @EastEnglandAmb and Essex & Herts Air Ambulance cardiac arrest desk used GoodSAM live video to make 448 improvements to callers' CPR. Presented at the ERC Congress.
Poster: ehaat.org/wp-content/upl… #CPR
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Doors open at 9:30 at the Emergency Services Show Asia. On Stand 1223: police and fire control rooms seeing a caller's live video with one tap, plus GoodSAM AI transcription and translation in 92 languages. Sands Expo, Singapore, until Thursday. #PublicSafety
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In its 12-month trial, NSW Police's BluLink, built on GoodSAM, obtained 8,300+ caller locations, including 100+ high-risk missing persons and 62+ lost bushwalkers (NSW Government). goodsamapp.org/oz #Policing
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Body-worn video rarely reaches everyone. With GoodSAM App Streaming, any app user can stream live video and audio to control, with nothing stored on the phone. Control sees the user, their location and the video in Instant On Scene. #ControlRoom
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In Victoria, Australia, a GoodSAM responder arriving before paramedics was associated with 37% higher odds of surviving to hospital discharge (Medical Journal of Australia, 2025). See how alerting works on Stand 1223, Emergency Services Show Asia, 10 to 12 Nov. #EMS
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Adam has answered 8 GoodSAM alerts in rural Somerset in just over a year, and was first on scene at 6, often alongside his fiancée Jess. His three words for being a responder: "Your help matters." Thank you, @swasFT. #GoodSAM goodsamapp.org/register
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Bonfire Night. Thank you to every fire control officer and firefighter working tonight. If seeing the scene would have changed a call, talk to us: a free 3-month trial of GoodSAM Instant On Scene would run through New Year's Eve. goodsamapp.org/contact #BonfireNight
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Next week in Singapore: meet GoodSAM on Stand 1223 at the Emergency Services Show Asia, 10 to 12 Nov. See a caller's live video, responder alerting and GoodSAM AI working together. Free visitor pass: gevme.com/ESSA2026/?prom… #ESSA2026
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Volunteer drone pilots alerted through GoodSAM helped @HantsPolice identify a vehicle used by poachers on farmland at Linkenholt. One of the first community drone projects of its kind in the UK, now on BBC News: bbc.co.uk/news/articles/… #RuralCrime
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What if a defibrillator could reach the patient before the ambulance?
@Peel_Paramedics in Ontario has launched a medical drone pilot, flying AEDs, naloxone, bleed kits and EpiPens to 911 calls. Proud GoodSAM plays a part.
peelregion.ca/press-releases… #Drones
@Peel_Paramedics in Ontario has launched a medical drone pilot, flying AEDs, naloxone, bleed kits and EpiPens to 911 calls. Proud GoodSAM plays a part.
peelregion.ca/press-releases… #Drones
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A nursing student was 200 metres away when her GoodSAM alert sounded. She took over CPR from the man's partner until @AmbulanceVic paramedics arrived. He survived.
Her advice: “The more of us, the better.” #GoodSAM ambulance.vic.gov.au/local-goodsam-…
Her advice: “The more of us, the better.” #GoodSAM ambulance.vic.gov.au/local-goodsam-…
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What if fire control could see the fire before crews arrive? GoodSAM co-founder Prof Mark Wilson OBE joined Pete Wakefield on The Firefighters Podcast and showed Instant On Scene working live. Watch: youtu.be/eqv7CmbEp2g #FireAndRescue
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Crews can see the fire before they arrive. With GoodSAM Instant On Scene, control shares the 999 caller's live video with crews and incident commanders on the way. Ready before Bonfire Night? Free 3-month trial for fire services: goodsamapp.org/contact #FireAndRescue
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Thank you to @AmbulanceVic, @NSWAmbulance and Hato Hone St John for another Shocktober of keeping CPR, defibrillators and GoodSAM in the public conversation in Australia and New Zealand. The UK can learn from it. #Shocktober
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Behind every 999 call is a call handler making fast decisions with little to go on. It's International Control Room Week, so thank you to every police, fire and ambulance control room. @Cumbria Constabulary shows what theirs does: news.cumbria.police.uk/news/internati… #ICRW2026
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It's International Control Room Week. One text. One tap. The emergency caller's camera and GPS location stream straight into your console, with live chat that translates as they type. Nothing to download. goodsamapp.org/instantOnScene #PoliceTech #PublicSafety
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McKinney, Texas: cardiac arrest survival rose from one in 10 in 2024 to more than four in 10 in 2025, after the fire department strengthened every link in the chain, including GoodSAM volunteer alerts.
keranews.org/health-wellnes… #CPR
keranews.org/health-wellnes… #CPR
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Thanks to London borough councils, LRF and emergency planners, @LondonFire, @Ldn_Ambulance and @jesip999 for joining us on the 19th of October. Theme one: alerting trusted responders in heat and flood. Interested? hello@instant.help #CivilResilience
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A caller who doesn't speak English still needs to be understood fast. GoodSAM AI Translate covers 92 languages: translated links, two-way chat and live captions on video calls. goodsamapp.org/AI #EmergencyServices
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Susan joined GoodSAM in 2021 delivering shopping and making check-in calls. With first aid training, she became a responder too. Eight cardiac arrest alerts later: “It’s about being there for people when it matters most.” #GoodSAM goodsamapp.org/register
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Bonfire Night 2025: @LondonFire control officers took 831 calls, the most since 2016. With GoodSAM Instant On Scene, control sees the scene through the caller's phone before deciding what to send. Free 3-month trial for fire services: goodsamapp.org/contact #BonfireNight
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GoodSAM is exhibiting at Police Tech 2026, 1 to 2 December in Mississauga. Live emergency caller video, video response, AI that keeps data in your own country, and digital evidence, on one platform. Book a demo: goodsamapp.org/demoRequest #PoliceTech
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Is your GoodSAM app ready for your next alert? ✅
Tap the Me tab. Three green ticks mean you can receive alerts, location is always allowed and notifications are on. Anything red? The app will walk you through fixing it.
#GoodSAM
Tap the Me tab. Three green ticks mean you can receive alerts, location is always allowed and notifications are on. Anything red? The app will walk you through fixing it.
#GoodSAM
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Meet GoodSAM at the Emergency Services Show Asia, Singapore, 10 to 12 Nov, Stand 1229.
See Instant On Scene: one tap shares a caller's live video and location with the control room. Book a demo: hello@instant.help
safetysecurityasia.com/emergency-serv… #ESSA2026
See Instant On Scene: one tap shares a caller's live video and location with the control room. Book a demo: hello@instant.help
safetysecurityasia.com/emergency-serv… #ESSA2026
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Need the beat for CPR? @NSWAmbulance has made a GoodSAM CPR playlist on Spotify, every song at 100 to 120 beats a minute, for #RestartAHeartDay. More than 16,200 people in NSW are already GoodSAM responders. 🎵 open.spotify.com/playlist/4ZS1r…
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It's World Restart a Heart Day ❤️
Every link in the chain of survival matters, and the first ones are in the hands of people nearby.
Trained in CPR? See if you can become a GoodSAM responder: goodsamapp.org/register
#WorldRestartAHeartDay
Every link in the chain of survival matters, and the first ones are in the hands of people nearby.
Trained in CPR? See if you can become a GoodSAM responder: goodsamapp.org/register
#WorldRestartAHeartDay
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New for #WorldRestartAHeartDay: Responder Rush, a free pixel-art game from GoodSAM 🕹️
Race to a cardiac arrest. Push on the beat. Find the defib.
Seven calls and a daily challenge. How high can you score?
goodsamapp.org/rush
Race to a cardiac arrest. Push on the beat. Find the defib.
Seven calls and a daily challenge. How high can you score?
goodsamapp.org/rush
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Proud to support 999 RESPOND-2, a Welsh Ambulance Service study funded by NIHR comparing live video with audio-only calls, to see how seeing the scene shapes critical care decisions.
ambulance.nhs.wales/news/nhs/2025/… #Research
ambulance.nhs.wales/news/nhs/2025/… #Research
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Free CPR sessions with South Western Ambulance Service in Devon: Chawleigh and Holsworthy (Wed 14 Oct), IKEA Exeter (Thu 15) and Meldon (Sat 17).
Learn CPR, then sign up to be alerted to cardiac arrests near you: goodsamapp.org/register #RestartAHeart
Learn CPR, then sign up to be alerted to cardiac arrests near you: goodsamapp.org/register #RestartAHeart
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What happens after you answer a GoodSAM alert?
1. Tap Activity Complete once the crew take over
2. Complete your report, if your organisation uses one
3. Ask for a welfare follow-up if you need it
You don't have to deal with it alone. #GoodSAM
1. Tap Activity Complete once the crew take over
2. Complete your report, if your organisation uses one
3. Ask for a welfare follow-up if you need it
You don't have to deal with it alone. #GoodSAM
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Free promotional material for NHS trusts and health boards: posters, screen slides and staff comms to help clinically trained colleagues join the GoodSAM Responder app. Email hello@instant.help from your NHS email address for the link. #NHS #RestartAHeart
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To every GoodSAM responder on #WorldMentalHealthDay 💚
After an alert, it's normal to feel shaken. You don't have to carry it alone: ask for a welfare follow-up in your GoodSAM report, or talk to your local ambulance service or a support organisation near you.
After an alert, it's normal to feel shaken. You don't have to carry it alone: ask for a welfare follow-up in your GoodSAM report, or talk to your local ambulance service or a support organisation near you.
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Around 76% of cardiac arrests happen at home, says London Ambulance Service.
Its free Restart a Heart CPR sessions run across London this month, from Richmond on 10 Oct to Colindale on 30 Oct. Find one near you: londonambulance.nhs.uk/getting-involv… #RestartAHeart
Its free Restart a Heart CPR sessions run across London this month, from Richmond on 10 Oct to Colindale on 30 Oct. Find one near you: londonambulance.nhs.uk/getting-involv… #RestartAHeart
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72% of cardiac arrests in Aotearoa New Zealand happen at home.
Bystander CPR is strong, but only 6 to 7% of patients get a defibrillator from someone nearby before the ambulance arrives.
Viewpoint by Jon Moores, Hato Hone St John: nzmj.org.nz/journal/vol-13… #CPR
Bystander CPR is strong, but only 6 to 7% of patients get a defibrillator from someone nearby before the ambulance arrives.
Viewpoint by Jon Moores, Hato Hone St John: nzmj.org.nz/journal/vol-13… #CPR
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UK ambulance services using GoodSAM now share one framework for cardiac responder alerting, published by AACE: consistent alerting radii, clear roles, fewer unnecessary activations and follow-up for responder wellbeing.
aace.org.uk/news/a-new-fra… #GoodSAM
aace.org.uk/news/a-new-fra… #GoodSAM
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Eyes in the sky, from the community. 🚁
Volunteer drone pilots in Hampshire and the Isle of Wight are alerted through GoodSAM to live rural crime incidents, streaming footage straight to the police control room.
hampshire.police.uk/news/hampshire… #RuralCrime
Volunteer drone pilots in Hampshire and the Isle of Wight are alerted through GoodSAM to live rural crime incidents, streaming footage straight to the police control room.
hampshire.police.uk/news/hampshire… #RuralCrime
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More than 18,600 Victorians are GoodSAM responders, ready to start CPR in the minutes before the ambulance arrives.
This #Shocktober, Ambulance Victoria is asking for more. Aged 18+ and confident in CPR?
goodsamapp.org/register
This #Shocktober, Ambulance Victoria is asking for more. Aged 18+ and confident in CPR?
goodsamapp.org/register
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Your GoodSAM settings, your choice. 🔒
Under General app settings on the Me tab, you choose whether other responders can see you on the map, and whether your name and photo are shown.
The app still uses your location to alert you to emergencies nearby. #GoodSAM
Under General app settings on the Me tab, you choose whether other responders can see you on the map, and whether your name and photo are shown.
The app still uses your location to alert you to emergencies nearby. #GoodSAM
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Getting there first makes a difference.
Across 9,196 cardiac arrests in Victoria, patients had 37% higher odds of surviving to hospital discharge when a GoodSAM responder arrived before paramedics.
Thank you, Ambulance Victoria. Study: buff.ly/1I1tdSU #CPR
Across 9,196 cardiac arrests in Victoria, patients had 37% higher odds of surviving to hospital discharge when a GoodSAM responder arrived before paramedics.
Thank you, Ambulance Victoria. Study: buff.ly/1I1tdSU #CPR
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Seven rules every GoodSAM cardiac responder agrees to, from "arrive on foot" to "hand over as soon as the crew arrives". 18+ and CPR competent? See if you can register where you live: goodsamapp.org/regResponder #CPR #GoodSAM
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Today, thousands of people across the UK are learning CPR together, for free, with Restart a Heart Live. ❤️
Join in: restartaheart.live/register
Already know CPR? Become a GoodSAM responder: goodsamapp.org/register
#RestartAHeart
Join in: restartaheart.live/register
Already know CPR? Become a GoodSAM responder: goodsamapp.org/register
#RestartAHeart
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When a paramedic can see the 911 caller's video, more people get CPR sooner.
In San Antonio, CPR started before paramedics arrived in 62% of cardiac arrests with GoodSAM live video, against 46% on audio-only calls.
Study: Prehospital and Disaster Medicine. #CPR
In San Antonio, CPR started before paramedics arrived in 62% of cardiac arrests with GoodSAM live video, against 46% on audio-only calls.
Study: Prehospital and Disaster Medicine. #CPR
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This #WorldRestartAHeart day, we want to thank our amazing GoodSAM Responders!
Please watch and share the video of just some of the lives saved.
If you know CPR, please make sure you're registered with GoodSAM, so you can save lives around you too!
goodsamapp.org/cardiac nderCPR
Please watch and share the video of just some of the lives saved.
If you know CPR, please make sure you're registered with GoodSAM, so you can save lives around you too!
goodsamapp.org/cardiac nderCPR
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This #WorldRestartAHeart day, we want to thank our amazing GoodSAM Responders!
Please watch and share the video of just some of the lives saved.
If you know CPR, please make sure you're registered with GoodSAM, so you can save lives around you too!
goodsamapp.org/cardiac
derCPR
Please watch and share the video of just some of the lives saved.
If you know CPR, please make sure you're registered with GoodSAM, so you can save lives around you too!
goodsamapp.org/cardiac
derCPR
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Come visit GoodSAM on stand 1115 at #NENA2024 to see the latest in AI assisted dispatch, instant location and advanced instant on scene video!
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If you are here and have a mo, come by the @GoodSamApp stand today at #NAEMSP2024 for a demo of our new Pathways, Lone Working and AI systems!
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On #InternationalVolunteersDay we just wanted to say a huge thank you to the volunteers who use GoodSAM to support tasks in their local community and attend emergency alerts. Thank you once again for another year of volunteering!
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Yesterday we met amazing people @UKParliament (@willquince @MayorofLondon @tuckwell_steve @LindsayHoyle_MP and many more) who refreshed their CPR training. You never know when it might be needed! See the next tweet about Frankston MP @paul4frankston (Victoria, Australia)!
The Frankston MP who survived a skydiving plane crash last week has also delivered lifesaving CPR to a man having a heart attack near his electoral office.
@paul4frankston shares his extraordinary week. #9News
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Happy 75th Birthday NHS! Proud to have been working with you for the last 10 years deploying to over 4 million tasks / alerts! @NHSEngland #NHS75 @RoyalVolService @Ldn_Ambulance
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Near @StPaulsLondon ? Come visit us as we celebrate St John’s Day with our partners @stjohnambulance @StJohnINTL @SJACymru @StJohnNZ
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Find out about the amazing @GoodSamApp and @ResusCouncilUK collaboration enabling anyone to train in CPR and become a GoodSAM responder on @BBCMorningLive today from 09:15! And with a wonderful survivor story!
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If you’re at #BAPCO today, come and say hello at the GoodSAM stand - E40, Coventry Building Society Arena. @BAPCOEvent
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Come visit GoodSAM and see the very latest in instant on scene video and resuscitation crowd sourcing technology at stand 2040 at EMS World. Claim your service free trial! @EMSWorldOFCL #EMSWorldExpo2022 #EMSWorldEXPO
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GoodSAM provides advanced telemedicine Stroke Video Triage to a number of #ambulance services including @YorksAmbulance. Time is brain and faster decisions are key to improving outcome.
southyorkshire.icb.nhs.uk/news/stroke-pa…
#stroke #braininjury #telemedicine
southyorkshire.icb.nhs.uk/news/stroke-pa…
#stroke #braininjury #telemedicine
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@karensmith_av - excellent work again showing video triage of mental health patients can reduce ambulance conveyance and improve patient experience.
@karensmith_av sharing @AmbulanceVic Secondary Triage project, TeleHELP - which introduced face to face video mental health clinical assessments for patients in crisis at the point of call with the support of @GoodSamApp #kenyaelections2022
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GoodSAM provides video to NHS 111 services across England. Today is #InternationalYouthDay and here are some case studies of how @PHLGroupUK use Instant On Scene video to provide better paediatric care phlgroup.co.uk/goodsam-1-way-…
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@tmakrides explaining how @BC_EHS have set up virtual care during covid and beyond. Patients are more confident in their care when they have been seen and GoodSAM enables this. #CAACongress2022
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In # DomesticAbuse, GoodSAM Instant-On-Scene Video enables the #police
- to respond 656 times faster and
- increases arrest rates by 50%
Better for victims & improves trust.
#DomesticViolence
@kent_police
Full article:
link.springer.com/article/10.100…
youtube.com/watch?v=tGTnZ1…
- to respond 656 times faster and
- increases arrest rates by 50%
Better for victims & improves trust.
#DomesticViolence
@kent_police
Full article:
link.springer.com/article/10.100…
youtube.com/watch?v=tGTnZ1…
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Thank you to the amazing Volunteers who have given so much over the last 2 years @NHSVolResponder @NHSEngland @NHSDigital #volunteers (Come hear more @European_EMS at 10:30 today)
youtube.com/watch?v=seJp71…
youtube.com/watch?v=seJp71…
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Gitte Linderoth showing how CPR quality is improved through live video from @GoodSamApp @European_EMS #ems2022 goodsamapp.org/evidence
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To find out more about GoodSAM come visit booth 411 and talk at 13:00 "Combining Technology and Community to Improve Patient Care in Cardiac Arrest and More" by @markhwilson - Seaport A-D #NAEMSP2022 @NAEMSP #CardiacArrest #Telemedicine
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Want to see the latest in Emergency Telemedicine, Instant Location, Home Monitoring and Resuscitation Crowdsourcing?
Come visit us at #NAEMSP2022 tomorrow!
Come visit us at #NAEMSP2022 tomorrow!
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Come Visit us - Stand 502 (far end by the posters!) @citizencprf #CCPRFSummit2021 - for cardiac arrest crowd sourcing, volunteer management, instant on scene video and much more. #CPR
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On this #InternationalVolunteerDay, we wish to thank the > 1 million volunteers who provide help and sometimes life saving care through the @GoodSamApp.
Thank you!
@NHSVolResponder
Thank you!
@NHSVolResponder
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@SATXFire are expanding the use of GoodSAM Instant on Scene Video - great example of it's use!
firehouse.com/ems/news/21247…
vimeo.com/490948000
firehouse.com/ems/news/21247…
vimeo.com/490948000
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