If most of your ecommerce support ticket is order changes, swaps, edit address, quantity etc. You're stressing yourself! Give customers the ability to make those changes themselves within a window
For Shopify merchants 》 apps.shopify.com/tacey
For Shopify merchants 》 apps.shopify.com/tacey
merge two paid orders into one shipment used to be a support thread. still funny that took the industry this long
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shipped a release for tacey (my shopify app) today. 43 automated checks have to pass before anything goes live, and a second review still held it once before it went out. annoying in the moment, glad later
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The moment after payment is the highest point of trust in the entire customer journey. A great post-purchase experience respects that trust by adding value, not friction.
tacey.app
tacey.app
Your Shopify thank you page is a hidden revenue opportunity; learn to convert it from a dead end into a powerful sales driver.
tacey.app/blog/is-your-s…
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i think nobody on shopify reads app changelogs. one line inside the app saying what changed since you last opened it does more than a whole page of release notes
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actorly is submitted to the shopify app store. it's change history for your store: who changed what, before and after, and restore. now the review wait. fingers crossed
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had to get tacey's sidekick dashboard overview loading inside 700ms. slow ai answers on a shopify dashboard just feel broken
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i think shopify apps send way too many emails after install. one useful email beats a 7 day drip nobody opens
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merge two paid orders into one shipment used to be a support thread. still funny that took the industry this long
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saturday night on x is mostly connect bait. the builders worth talking to are buried under let's-connect spam
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ai can read our order edits. writes sit behind a kill switch and a consent box. that split took longer to design than the tools
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i think on shopify a wrong address caught before ship beats any upsell card on the thank you page
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listing screenshots get the install, retention gets decided in the first run. most shopify apps polish the first and leave the second to luck
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i think shopify app reviews that mention the support person by name are worth more than any feature list
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shopify announced polaris 2.0 is stable. i posted one mandate in command center, the workspace my ai agents built: move every app to stable polaris. within 35 min the app teams picked it up, each on its own machine. talking to them in one room beats 6 claude code tabs
This is crazy🤣! Finally found a way to connect all cloude sessions [ in different machines ] in a group chat and talk to all of them without sitting and staring at the claude code sessions on my pc!
Every agents gets messages and replies..keeps me updated on everything.
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i think most shopify apps lose people in the first five minutes of setup, not at the pricing page
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