ACS WhatsApp retires Sep 30, 2028.

Using it with Dynamics 365? Here's your migration plan in 30 seconds 👇

Full guide: inogic.com/blog/2026/10/a…

#Dynamics365 #WhatsApp #Inogic

Happy birthday @MSFTCopilot

Copilot in SharePoint used the Apify plugin to turn my account list into the starting point for research.

it brought in information about the company, worked through it alongside the service offerings and stakeholder information already in SharePoint, then produced an intelligence brief and updated the list.

that gives you something useful before the call: possible opportunities, discovery questions and a conversation opener grounded in what you actually sell.

have a look at a list you use every week. when you add a row, what research or preparation do you go off and do by hand? that's a process worth looking at.

watch the full Apify and SharePoint walkthrough here:
youtu.be/3d8KBoCZ0TM

Dynamics 365 CX MCP Server – Sales: Bringing headless CRM to supported AI experiences microsoft.com/en-us/dynamics…

#Dynamics365
#Dynamics
#MSDyn365
#MicrosoftDYN365
#Dataverse
#MCP
#AI

Dynamics 365 Licensing Guide - November 2026 has been updated.
Download: go.microsoft.com/fwlink/?LinkId…

#Dynamics365
#Dynamics
#MSDyn365
#MicrosoftDYN365
#MSDyn365BC
#businesscentral

🚀 What's new from #PPCC26?

I sat down with my good friend @AndyHuneycutt to review the biggest announcements!

🔥 Managed Apps
🤖 Admin Plugin in Cowork
⚡ Workflows updates
🛠️ Admin tools
🧠 Copilot Studio Auto Model
📱 Visual QA, Maps, Camera & 3D Models
Plus our conference experience and hackathon highlights!

🎥 Check out the full video! youtu.be/6h3C-6hW5hQ

Watch 👀 or bookmark 🔖, learn 🧠 and share🥰.

#PPCC26 #PowerPlatform #MicrosoftCopilot #CopilotStudio #PowerApps #PowerAutomate #Microsoft365 #AI #AgenticAI #PowerPlatformCommunity

Struggling to help customer service agents find the right solutions faster?

AI-based case suggestions in Dynamics 365 can help agents identify relevant resolutions using Agent Response.

Read the blog: inogic.com/blog/2026/04/h…

#Dynamics365 #CustomerService #AI #AgentResponse

Need to translate more than just field labels in Dynamics 365 CRM?

Custom entities, forms, views, and other CRM elements also matter when building a multilingual environment.
inogic.com/blog/2025/07/t…

#Dynamics365 #CRMCustomization #CRMTranslation #PowerPlatform

One Copilot. Multiple Microsoft 365 apps. A consistent experience.

Find out how to make Copilot work seamlessly across Teams, Outlook, and SharePoint to support smoother workflows and better productivity.

inogic.com/blog/2025/12/f…

#Copilot #Microsoft365 #Outlook #SharePoint

Simplify Dynamics 365 CRM deployments with Azure DevOps! 🚀
Automate builds, streamline releases, and enhance deployment consistency using CI/CD pipelines.

inogic.com/blog/2025/04/c…

#Dynamics365CRM #AzureDevOps #DevOps #Microsoft

Can AI help insurance companies stay ahead? 🤔

Predictive AI turns CRM data into insights for smarter decisions.

Discover more: inogic.com/blog/2026/04/h…

#InsuranceTech #ArtificialIntelligence #PredictiveAI #CRM

Creating multiple Power Pages with similar layouts? Reusing Web Templates as components can reduce duplication and simplify maintenance.

Web Templates in Power Pages and build more maintainable websites.

inogic.com/blog/2026/10/h…

#PowerPages #PowerPlatform #WebTemplates

Meet Click: marketing automation built natively for Microsoft Dynamics 365.

Email, SMS, automation, landing pages, social, and reporting all live inside your CRM.

Trusted by more than 3,000 organizations. Integrated. Intelligent. Automated.

#MarketingAutomation #Dynamics365

Sync customer & product data in QuickBooks Online & Dynamics 365 CRM with InoLink!

Eliminate duplicates and keep records connected. Learn more: inogic.com/product/integr…

#Dynamics365 #QuickBooks #CrmData

How to Automate Image Descriptions with AI Builder in Power Automate

inogic.com/blog/2025/11/h…

#PowerAutomate #AIBuilder #LowCode #DigitalTransformation #MSPowerApps

Don't let important CRM events go unnoticed!

With event-based alerts in Dynamics 365 CRM, your team can stay informed about important record changes and business activities.

Alerts4Dynamics keeps you updated: youtube.com/watch?v=wSWz46…

#CRMNotifications #BusinessAutomation

Planning a customer retention campaign? Discover how AI agents in Dynamics 365 Customer Insights can help!

Join our live webinar on Nov 4! Register: inogic.com/services/webin…

#CustomerRetention #Dynamics365 #AI

Don't let the deprecation of Dynamics 365 Hierarchy Control disrupt your CRM data view. Check out the alternative! 🌳

crmsoftwareblog.com/2025/05/introd…

#TreeView #Dynamics365 #HierarchyControl #CrmData

Integrating Azure OpenAI models in your Projects: A Comprehensive Guide

inogic.com/blog/2025/03/i…

#AzureOpenAI #Dynamics365 #CRM

Customize Microsoft Copilot for your Dynamics 365 and Power Platform workflows with tailored AI agents.

Learn more: crmsoftwareblog.com/2026/10/micros…

#MicrosoftTeams #Dynamics365 #MicrosoftCopilot #AI

Public views are helpful… until access gets messy.
Control who sees what by managing CRM public views with security roles.

inogic.com/blog/2025/02/s…

#Dynamics365 #DataSecurity #CRM"