Waiting 45 minutes for an online order @ChipotleTweets and they announced they are still offer an hour behind. CS either disconnects or tells you to pound sand. 😑 #dobetter
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Email marketing in 2026 isn’t just evolvingβ€”it’s leveling up.

New rules from Gmail, Yahoo + more mean you must master:
βœ… Authentication
πŸ€– AI (the good + bad)
πŸ“‰ List hygiene

Here’s what the experts at @Kickbox tell us πŸ‘‡
πŸ”— loom.ly/6N6LcVE
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πŸ€” Do you take and wear conference t-shirts?

Also, do you feel that Dela cheated by wearing his on the 2nd day?

Make sure to check out episode 300 of the HMBT Podcast for some out of the box thinking about #emailmarketing.

🎧 Listen: loom.ly/M1UVuj4
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I am starting out 2026 by celebrating episode number 300 for the HMBT Podcast! πŸŽ‰

🀩 I am joined by Dela Quist to discuss a few email marketing myths and overall email strategy.

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loom.ly/M1UVuj4
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Replying to @hankhoffmeier
I love how Dela thinks different than most marketers, and challenges us to rethink frequency, engagement, reputation and more.

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Listen: loom.ly/M1UVuj4
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In the new year, it will be very tempting for you to "Thaw Out" your older email lists! πŸ₯Ά

Before you do:

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Replying to @hankhoffmeier
1️⃣ Make sure to re-verify them using a tool like Kickbox
2️⃣ Only send to them if they have opted-in in the past
3️⃣ Re-introduce yourself since they may have forgotten who you are!

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Replying to @hankhoffmeier
I would say that you might want to simply discard any email addresses that are 1+ years old since the ROI and engagement for those folks may be low. They can always add themselves back to your list at a later point.

Happy New Year's Eve Eve! πŸŽ‰

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Sometimes it's a little things sometimes it's the quirky things that make you stand out as a brand.
I recently had an interesting experience at Burger King that stood out, but not sure how cheesy it was? πŸ€ͺ
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If your company does not have written values or a mission statement, make fix it. They only work when people see their role in them. Leadership sets direction, teams bring it to life. Clear goals beat micromanagement. πŸ’‘
More in Episode 299 with Jack Wrigley of Omnivery.
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Episode 299 with Jack Wrigley from Omnivery is live.

Key takeaways:
🧘 Focus beats noise
πŸ‘Š Leadership happens at every level
🀝 Relationships beat cold outreach

Makes sure to listen to the episode! 🎧 loom.ly/ur4FIyE
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We spend so much time guessing what our customers want… when we could just ask. πŸ’‘

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Replying to @hankhoffmeier
πŸ‘‰ People want to be helpful, especially if they feel like they’re part of something.
πŸ‘‰ You don’t need a massive incentive if the ask is clear, warm, and benefits them.
πŸ‘‰ Progressive profiling (collecting little bits of data over time) beats clunky preference centers.

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Replying to @hankhoffmeier
Don’t overthink it. Sometimes the best way to learn about your audience is to send a friendly email and ask them one simple question and build from there

Make sure to listen to the whole episode with Tricia!

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People buy with Emotion and back it up with Logic. πŸ₯° 🧐

Make sure to play into that with your marketing. πŸ€‘
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