PLANNED OUTAGE: Envato Elements customers may experience some issues with subscribing over the next hour while we upgrade our servers.
Oct 4, 2017 · 12:50 AM UTC
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@envato_help I have cancelled my subscription because I was not using it, but I was charged and I could not get my refund. Can you please check it?
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@envato_help @EnvatoElements The theme I downloaded it nos working as it is missing the CSS Style Sheet. Please help! It is the BeGreen - Multi-Purpose Template for Landscaping
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@AdrianaCR777 Hey Adriana, can you please open a ticket at goo.gl/J9P9EB? Thanks ^Syn
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@envato_help @EnvatoElements I have this issue right now ;(
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@arcanorumbrasil Hey there, can you please open a ticket at goo.gl/R3HOKL? Thanks ^Syn
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@envato_help @EnvatoElements Your payment gateway not working did you know about that
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@VivasayamGroup @EnvatoElements Hi there! As this is in regards to your account, please create a help request via enva.to/elements_help and our team will take a look. -Richard
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@envato_help We're sorry.
Envato is temporarily unavailable.
We're working on getting it fixed.
Check our status page for more information.
today...
Envato is temporarily unavailable.
We're working on getting it fixed.
Check our status page for more information.
today...
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@Pridely561 Hi! Thank you for taking the time to report this.
I can confirm that the Envato Elements site is live now 💚️
We appreciate your cooperation and patience!
-Anya
I can confirm that the Envato Elements site is live now 💚️
We appreciate your cooperation and patience!
-Anya
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@envato_help @EnvatoElements I thought I was Going insane, figures.. is that why I can't access my jobs in studio as well?
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@redkiteseo Sorry to hear you are having problems with your Studio account. For assistance, please open a ticket with use via studiosupport.envato.com/hc/en-us/reque…
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@envato_help Hi, can you tell me the last date of the offer "Envato Elements Cyber Monday save 34%!". We will subscribe your Annual plan ($228 paid annually).
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@mdotmediabd Hi there. The annuals sale at $228 will continue until 2pm (AEDT), Thursday (30 November). Cheers ^Syn
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@envato_help We're in a tough situation at the moment. We can't afford to wait for you to resolve this, as our customers' satisfaction is our priority. We urgently need an alternative solution. The service is still down!
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@albertkinng Hi there,
Thank you for your ongoing patience.
We recently experienced an incident affecting the Envato Elements site.
This incident has now been fixed for the vast majority of customers. If you experienced an issue during this time, please try again.
If you still experien...
Thank you for your ongoing patience.
We recently experienced an incident affecting the Envato Elements site.
This incident has now been fixed for the vast majority of customers. If you experienced an issue during this time, please try again.
If you still experien...
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@elmomaclroy Thanks for letting us know Feridun. We'll get this addressed ASAP! 👍 ^PR
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@iamwilljane Thank you for your patience. We are currently experiencing an outage on our servers which we are working hard to resolve ASAP. We will reply back to you with an update shortly.
Apologies for the inconvenience
Apologies for the inconvenience
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@envato_help @EnvatoElements Hello! Please helpe-me. My card pass via Paypal but @Envato_HeIp is canceling the payment.
The name and addres are all ok.
I do not know how to get help.
The name and addres are all ok.
I do not know how to get help.
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@CanalRonnyTeles Hey there, can you please open a ticket at goo.gl/R3HOKL? Thanks ^Syn
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@envato_help Do not buy anything from this useless company. Their customer service is no existent, but they are quick to take your money. I want my money from your thieve company! Dispute ticket #2086680
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@envato_help @EnvatoElements Still cant buy the subscription, every time I tried envato charged 1.7 dollars from my card. I tried 8 times😑
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@envato_help buy a script today and after buy the script from CC they lock my account and support said they are not unlock my account but not reply to me that how my money will refund
they do scam and fraud with peoples don't buy from envato bcz its happen thousand of peoples #EnvatoScam
they do scam and fraud with peoples don't buy from envato bcz its happen thousand of peoples #EnvatoScam
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@envato_help @EnvatoElements Hi Envato still unable to subscribing envato elements.
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@envato_help @EnvatoElements buy a script today and after buy the script from CC they lock my account and support said they are not unlock my account but not reply to me that how my money will refund
they do scam and fraud with peoples don't buy from envato bcz its happen thousand of peoples #EnvatoScam
they do scam and fraud with peoples don't buy from envato bcz its happen thousand of peoples #EnvatoScam
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