Policies need to be monitored. To not capture such information is an accountability fail, opens the door to policy breaches, and is poor governance. If this isn’t concerning to the organisation the policy is devalued. If the policy matters, invest in seeing how it is working.
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Has anyone measured the impact of roadworks on footfall in an area? As in research and statistical modelling. So many local cafes blaming water company, local council etc for lack of customer and I really wonder if they are misattributing or overestimating the impact.
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