Just opened Spotify on my iPhone after a few years, the UI.... hasn't changed. The product feels the same. They haven't even implemented Liquid Glass (launched more than a year ago) or a fake of it like Meta. How is it even possible with 3,000 software engineers?
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PSA: Claude’s in-app dictation is 10x better than WisprFlow or any other dictation product
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כשהתחלנו את Chargeflow רצינו לבנות מקום שאנחנו עצמנו היינו רוצים לעבוד בו.
היום נבחרנו לדירוג D&B 2026 של הסטארטאפים שהכי טוב לעבוד בהם, בקטגוריית מעל 100 עובדים 🎉
duns100.co.il/rating/%D7%94%…
היום נבחרנו לדירוג D&B 2026 של הסטארטאפים שהכי טוב לעבוד בהם, בקטגוריית מעל 100 עובדים 🎉
duns100.co.il/rating/%D7%94%…
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Rest in peace Adam 🙏
Wow. The Palm Beach plane crash victims have been identified, and according to TMZ, included Adam Robinson, a well known figure in the consumer/ecom world. Adam is the founder of Rb2b and retention[.]com
He was with his wife and 2 children. He was 44. Extremely tragic and heart wrenching. Prayers
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Ever received an order and asked yourself, is this person legit?
What we're seeing across our network is that 5% of customers cause 40% of chargebacks. Wouldn't you want to block these customers at checkout?
To your store, the order looks fine. It's the first time you've ever y marks it low risk, the name sounds real and the email works, so you ship it. You have no reason to doubt it, because you're only looking at your own store.
Inside the Chargeflow Network, the same buyer looks completely different. We can see he's already done 3 chargebacks across other stores in the past 30 days. Your store sees a stranger, while our network sees someone with a track record.
That gap is the whole point of Prevent. One store can't know what happened somewhere else, but a network can. When a customer gets flagged anywhere in Chargeflow, every other store benefits from it, so a fresh email, a new card or a different address doesn't give them a clean start anymore.
Prevent 2.0 is built on that. It catches 10x more fraud than our previous model, and 5x more chargebacks than Shopify.
Every order gets a clear call before it ships (proceed, verify or cancel), based on what the whole network knows and not only what your store has seen.
Start with 1,000 transactions for free and 30-day money back guarantee.
Chargeflow.io/products/preve…
What we're seeing across our network is that 5% of customers cause 40% of chargebacks. Wouldn't you want to block these customers at checkout?
To your store, the order looks fine. It's the first time you've ever y marks it low risk, the name sounds real and the email works, so you ship it. You have no reason to doubt it, because you're only looking at your own store.
Inside the Chargeflow Network, the same buyer looks completely different. We can see he's already done 3 chargebacks across other stores in the past 30 days. Your store sees a stranger, while our network sees someone with a track record.
That gap is the whole point of Prevent. One store can't know what happened somewhere else, but a network can. When a customer gets flagged anywhere in Chargeflow, every other store benefits from it, so a fresh email, a new card or a different address doesn't give them a clean start anymore.
Prevent 2.0 is built on that. It catches 10x more fraud than our previous model, and 5x more chargebacks than Shopify.
Every order gets a clear call before it ships (proceed, verify or cancel), based on what the whole network knows and not only what your store has seen.
Start with 1,000 transactions for free and 30-day money back guarantee.
Chargeflow.io/products/preve…
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No way 💀
be Greg Brockman
go to White House dinner to beg your enemies for compute
> "h-hey Elon... got any spare compute bro?"
Elon calls you out in front of the entire room: "DUDE, you stole my charity! You can't be a huge dick then ask for favors, hello?"
Sergey Brin: “He was askHow many grown men do you know that keep a diary? If I did I’d burn it.”
LMAOOOOOOOO
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Avia retweeted
צייצן פורטוגזי שבר הרשת בטקסט מדוייק מאין כמותו:
500 מיליון אירופים מצפים מ-300 מיליון אמריקאים שיגנו עליהם מפני 120 מיליון רוסים שאינם מצליחים לנצח 40 מיליון אוקראינים, ובזמן הזה הם אפילו לא תופסים שהם נכבשים על ידי 2 מיליארד מוסלמים שטוענים שהם נרדפים על ידי 9 מיליון ישראלים
500 מיליון אירופים מצפים מ-300 מיליון אמריקאים שיגנו עליהם מפני 120 מיליון רוסים שאינם מצליחים לנצח 40 מיליון אוקראינים, ובזמן הזה הם אפילו לא תופסים שהם נכבשים על ידי 2 מיליארד מוסלמים שטוענים שהם נרדפים על ידי 9 מיליון ישראלים
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Avia retweeted
Ben Herut of @chargeflow joined @DavidThaDegen at @money2020 Las Vegas to discuss how Chargeflow helps businesses manage chargebacks, recover revenue, and spend less time dealing with payment disputes.
They dive into Chargeflow's automated approach, why identifying fraud han tackling individual cases, and how the company is expanding its solutions for payment providers and merchants of all sizes.
Watch the full conversation below!
They dive into Chargeflow's automated approach, why identifying fraud han tackling individual cases, and how the company is expanding its solutions for payment providers and merchants of all sizes.
Watch the full conversation below!
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Fanatics recovered $800K+ in revenue in its first year with us, doubled its chargeback win rate, and saved 25+ hours of manual work per week.
The merchants who win most of their disputes don't write better rebuttals. They start working the dispute before it exists, and someone owns it every day. 10 underrated things they do:
1. They read and understandthe reason code before they open the evidence folder.
→ Visa 10.4, fraud: the bank wants 3DS results, AVS/CVV match, IP and device. Not a tracking number.
→ 13.1, not received: a carrier scan showing delivered to the address on the order. Not your return policy.
→ 13.3, not as described: the product page as it looked that day, plus every message with the buyer.
2. They set up Visa fraud disputes for Compelling Evidence 3.0.
→ Same card, 2 earlier undisputed orders from 120 to 365 days back, matching on IP or device ID plus one more data point. That qualifies.
→ Then it's a remedy, not an argument the buyer can keep fighting. And Visa drops the fraud report from your numbers.
→ The catch: you need IP, device ID and account ID saved on every order for a full year. Most stores don't keep them.
3. They make the charge recognizable.
→ The statement descriptor says the brand the buyer knows, not your LLC.
→ "I don't recognize this" is how a lot of disputes start. When the bank sends an inquiry first, answer it. Ignored inquiries turn into chargebacks that are very hard to win.
4. They answer "where's my order?" faster than the bank does.
→ A buyer who gets no reply opens the one app that always answers. Their bank's.
→ A first reply target you hit every day, weekends included, owned by a named person.
→ Pull last quarter's "not received" chargebacks and count how many had a support ticket first. That's your number.
5. They prove delivery, not shipment.
→ "Label created" proves nothing. Delivered, to the address on the order, does.
→ Signature or photo on delivery above a price you pick. Shipping doesn't match billing? Decide before it ships.
6. They refund the right ones early, on purpose.
→ Pre-dispute alerts (Ethoca, Verifi CDRN and RDR) give you a short window to refund before it becomes a chargeback.
→ Visa's VAMP ratio counts disputes, not dollars. A $9 order hurts it as much as a $900 one.
→ Yes, sometimes you refund someone you know is lying. I hate it too.
7. They do refund vs fight math per case.
→ On Stripe in the US, a dispute costs $15 when it lands, plus $15 more to fight it, returned only if you win.
→ Once a chargeback is open, a refund doesn't make it go away. You fight it or accept it.
→ Low ticket, weak evidence: accept. High ticket, right evidence: always fight.
8. They catch repeat disputers before the box leaves.
→ A serial disputer looks like a brand new customer to your checkout. New to your store, not new to filing disputes.
→ Your own data can't see that. You need dispute history across stores. That's why we built Prevent to work after checkout and before fulfillment.
9. They make cancelling easier than calling the bank.
→ One-click cancel. A reminder before every renewal with the date and the amount.
→ When a subscription dispute lands, cancel future billing right away so the next renewal isn't dispute number 2.
10. They don't trust their win rate.
→ Win rate is easy to fake. Fight only the easy ones, accept the rest, look great on paper.
→ Track dollars recovered out of dollars disputed, and how many disputes got answered before the deadline. Miss it and you lose automatically.
→ Read your ratio by order month. December's disputes land in February.
Win rate is a vanity metric. Recovered revenue pays the bills.
The merchants who win most of their disputes don't write better rebuttals. They start working the dispute before it exists, and someone owns it every day. 10 underrated things they do:
1. They read and understandthe reason code before they open the evidence folder.
→ Visa 10.4, fraud: the bank wants 3DS results, AVS/CVV match, IP and device. Not a tracking number.
→ 13.1, not received: a carrier scan showing delivered to the address on the order. Not your return policy.
→ 13.3, not as described: the product page as it looked that day, plus every message with the buyer.
2. They set up Visa fraud disputes for Compelling Evidence 3.0.
→ Same card, 2 earlier undisputed orders from 120 to 365 days back, matching on IP or device ID plus one more data point. That qualifies.
→ Then it's a remedy, not an argument the buyer can keep fighting. And Visa drops the fraud report from your numbers.
→ The catch: you need IP, device ID and account ID saved on every order for a full year. Most stores don't keep them.
3. They make the charge recognizable.
→ The statement descriptor says the brand the buyer knows, not your LLC.
→ "I don't recognize this" is how a lot of disputes start. When the bank sends an inquiry first, answer it. Ignored inquiries turn into chargebacks that are very hard to win.
4. They answer "where's my order?" faster than the bank does.
→ A buyer who gets no reply opens the one app that always answers. Their bank's.
→ A first reply target you hit every day, weekends included, owned by a named person.
→ Pull last quarter's "not received" chargebacks and count how many had a support ticket first. That's your number.
5. They prove delivery, not shipment.
→ "Label created" proves nothing. Delivered, to the address on the order, does.
→ Signature or photo on delivery above a price you pick. Shipping doesn't match billing? Decide before it ships.
6. They refund the right ones early, on purpose.
→ Pre-dispute alerts (Ethoca, Verifi CDRN and RDR) give you a short window to refund before it becomes a chargeback.
→ Visa's VAMP ratio counts disputes, not dollars. A $9 order hurts it as much as a $900 one.
→ Yes, sometimes you refund someone you know is lying. I hate it too.
7. They do refund vs fight math per case.
→ On Stripe in the US, a dispute costs $15 when it lands, plus $15 more to fight it, returned only if you win.
→ Once a chargeback is open, a refund doesn't make it go away. You fight it or accept it.
→ Low ticket, weak evidence: accept. High ticket, right evidence: always fight.
8. They catch repeat disputers before the box leaves.
→ A serial disputer looks like a brand new customer to your checkout. New to your store, not new to filing disputes.
→ Your own data can't see that. You need dispute history across stores. That's why we built Prevent to work after checkout and before fulfillment.
9. They make cancelling easier than calling the bank.
→ One-click cancel. A reminder before every renewal with the date and the amount.
→ When a subscription dispute lands, cancel future billing right away so the next renewal isn't dispute number 2.
10. They don't trust their win rate.
→ Win rate is easy to fake. Fight only the easy ones, accept the rest, look great on paper.
→ Track dollars recovered out of dollars disputed, and how many disputes got answered before the deadline. Miss it and you lose automatically.
→ Read your ratio by order month. December's disputes land in February.
Win rate is a vanity metric. Recovered revenue pays the bills.
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