🏆 Congratulations to Securityplus Federal Credit Union on winning the 2026 CX Innovators Rookie of the Year award!
In less than 12 months, Securityplus completely reshaped its contact center operations.
Read the full customer story below:
talkdesk.com/customers/secu…
#CX #AI #CXA
In less than 12 months, Securityplus completely reshaped its contact center operations.
Read the full customer story below:
talkdesk.com/customers/secu…
#CX #AI #CXA
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How safe does AI need to be before enterprises can trust it?
According to our VP of AI, agent governance is key to building that trust.
Read the blog below to discover how Pedro Andrade advises enterprise organizations to scale AI deployments safely:
talkdesk.com/blog/beyond-de…
According to our VP of AI, agent governance is key to building that trust.
Read the blog below to discover how Pedro Andrade advises enterprise organizations to scale AI deployments safely:
talkdesk.com/blog/beyond-de…
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đź‘Ź Today we celebrate DIRECT klantcontact, a 2026 CX Innovator of the Year!
âť“ How does a 24/7 BPO empower agents to serve 650+ clients without requiring specialized vertical knowledge?
đź”— Discover their winning strategy via the link below:
talkdesk.com/about/cx-award…
âť“ How does a 24/7 BPO empower agents to serve 650+ clients without requiring specialized vertical knowledge?
đź”— Discover their winning strategy via the link below:
talkdesk.com/about/cx-award…
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Talkdesk is named a Leader in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS).
In our blog, our CTO, Munil Shah, explores what the 2026 Gartner®️ Magic Quadrant™️ for Contact Center as a Service reveals about CX's future:
talkdesk.com/blog/what-gart…)
In our blog, our CTO, Munil Shah, explores what the 2026 Gartner®️ Magic Quadrant™️ for Contact Center as a Service reveals about CX's future:
talkdesk.com/blog/what-gart…)
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Welcome to our digital vault, designed to make it easy to find our most informative, helpful, and impactful content.
From deep dives into the CCaaS vs. CXA landscape to on-demand access to every industry-specific white paper, we have you covered:
talkdesk.com/resources/?utm…
From deep dives into the CCaaS vs. CXA landscape to on-demand access to every industry-specific white paper, we have you covered:
talkdesk.com/resources/?utm…
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Better self-service doesn’t mean replacing your on-prem contact center.
Talkdesk CXA delivers on the promise of AI, without the headaches of uprooting your contact center.
Learn about adding value, AI power, & efficiency to your current CX operations:
bit.ly/47BVDUb
Talkdesk CXA delivers on the promise of AI, without the headaches of uprooting your contact center.
Learn about adding value, AI power, & efficiency to your current CX operations:
bit.ly/47BVDUb
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🏆 Talkdesk is officially a finalist for Best Automation & Orchestration Platform in the 2026 CX Today CX Awards!
Congratulations to all the finalists raising the bar for modern CX.
Explore the full shortlist via the link below:
awards.cxtoday.com/finalists?utm_…
#CX #AI #Talkdesk #CXA
Congratulations to all the finalists raising the bar for modern CX.
Explore the full shortlist via the link below:
awards.cxtoday.com/finalists?utm_…
#CX #AI #Talkdesk #CXA
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Can AI make healthcare support more efficient without losing empathy?
According to Jason Zawodzinski at Ellit Groups, a valued Talkdesk customer and partner, the answer is an emphatic yes…
🎧 Listen to the full pod via the link below to find out how:
wedi.podbean.com/e/episode-267-…
According to Jason Zawodzinski at Ellit Groups, a valued Talkdesk customer and partner, the answer is an emphatic yes…
🎧 Listen to the full pod via the link below to find out how:
wedi.podbean.com/e/episode-267-…
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In the IDC MarketScape: Worldwide Agentic Contact Center-as-a-Service Platforms 2026 Vendor Assessment, IDC highlights Talkdesk’s R&D strategy.
Download your complimentary excerpt of the report to learn more:
talkdesk.com/resources/repo…
#IDCMarketScape #CXA #CX #AI #CCaaS
Download your complimentary excerpt of the report to learn more:
talkdesk.com/resources/repo…
#IDCMarketScape #CXA #CX #AI #CCaaS
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The 2026 Gartner® Magic Quadrant™ for CCaaS report is live, and Talkdesk is recognized as a Leader again!
Explore vendor insights and market trends in the full report:
talkdesk.com/resources/repo…
#Gartner #MQ #MagicQuadrant #GartnerMagicQuadrant #Leader #Talkdesk #CX #AI #CXA
Explore vendor insights and market trends in the full report:
talkdesk.com/resources/repo…
#Gartner #MQ #MagicQuadrant #GartnerMagicQuadrant #Leader #Talkdesk #CX #AI #CXA
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🏆 Congratulations to Memorial Healthcare System for winning Innovator of the Year in the 2026 Talkdesk CX Innovators Awards!
See why they won via the link below:
talkdesk.com/about/cx-award…
#CX #CXA #CXInnovator #CXInnovatorAwards #AI #MemorialHealthcareSystem #Winner #Award
See why they won via the link below:
talkdesk.com/about/cx-award…
#CX #CXA #CXInnovator #CXInnovatorAwards #AI #MemorialHealthcareSystem #Winner #Award
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Talkdesk is extending massive congratulations to the 2026 CX Innovators Awards winners!
Learn more about the winners and their stories of AI-powered CX innovation via the link below:
talkdesk.com/about/cx-award…
#CXInnovators #CXInnovatorsAwards #CX #AI #Talkdesk #CXA #Awards
Learn more about the winners and their stories of AI-powered CX innovation via the link below:
talkdesk.com/about/cx-award…
#CXInnovators #CXInnovatorsAwards #CX #AI #Talkdesk #CXA #Awards
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🏆 Talkdesk is proud to announce the winners of the 2026 CX Innovators Awards!
đź”— Read the full announcement to see which companies won & discover how they are both changing contact center economics & raising the bar for what enterprise organizations:
talkdesk.com/news-and-press…
đź”— Read the full announcement to see which companies won & discover how they are both changing contact center economics & raising the bar for what enterprise organizations:
talkdesk.com/news-and-press…
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Talkdesk Retail Experience Cloud solves underlying data issues by unifying info & eliminating system switching.
Check out our latest infographic to see where your organization stands & learn what it takes to be a Customer Experience Automation leader:
talkdesk.com/resources/info…
Check out our latest infographic to see where your organization stands & learn what it takes to be a Customer Experience Automation leader:
talkdesk.com/resources/info…
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At Guidewire 2026, we're introducing a better way to manage carrier operations.
To secure a meeting time with our team and learn more about the event, click the link below:
connections.guidewire.com/event/d4b3d924…
#CXA #Talkdesk #CX #AI #Guidewire #Vegas #CustomerExperience #Automation
To secure a meeting time with our team and learn more about the event, click the link below:
connections.guidewire.com/event/d4b3d924…
#CXA #Talkdesk #CX #AI #Guidewire #Vegas #CustomerExperience #Automation
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Serving millions of customers across 20+ brands, Orange uses Talkdesk CXA to test, learn, and continuously optimize AI-powered CX.
Discover how Orange is building better CX with Talkdesk by checking out their brand-new case study via the link below:
talkdesk.com/customers/oran…
Discover how Orange is building better CX with Talkdesk by checking out their brand-new case study via the link below:
talkdesk.com/customers/oran…
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Talkdesk has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS)!
We believe this shows our commitment to driving impact via Customer Experience Automation (CXA).
Report: bit.ly/4dOntAa
PR: bit.ly/4z5LhrL
We believe this shows our commitment to driving impact via Customer Experience Automation (CXA).
Report: bit.ly/4dOntAa
PR: bit.ly/4z5LhrL
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Enterprise organizations say 76% of their AI agents still can’t reason through and complete customer tasks... and this is a major red flag.
How far has your organization progressed with AI deployment?
Take the CXA Maturity Assessment below to find out:
info.talkdesk.com/cxa-maturity-i…
How far has your organization progressed with AI deployment?
Take the CXA Maturity Assessment below to find out:
info.talkdesk.com/cxa-maturity-i…
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This month, we are expanding customer context and real-time AI guidance directly to the employees who shape customer experiences outside the traditional contact center during our October 2026 Release webinar!
Save your seat today for our live session:
talkdesk.com/resources/webi…
Save your seat today for our live session:
talkdesk.com/resources/webi…
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