Optimum Mobile is here to help. Plus, you can save $930/yr+ vs Verizon. Now's the time to switch. Learn more: spklr.io/601789ygt +Savings claim against Verizon based on comparison of 3 lines of service with Optimum Mobile Unlimited plan vs Verizon Unlimited Welcome plan, 12/11/25.

Some Optimum customers in Middlesex County, NJ, are experiencing service interruptions due to a fiber cut. Our crews are actively working on the restoration efforts, which will continue until all impacted customers are back online. We appreciate your patience.

WEATHER WATCH: Our crews are prepared for the potential strong winds, thunderstorms, and tornadoes forecasted for parts of East TX, Southeast OK, AR, LA, and MS, from Tuesday, March 4th, into Wednesday, March 5th. Find tips to stay connected at optimum.com/storm and sign up for text alerts in the event of a service outage.

@MrStockGuyNJ Our team is here to help you continue watching the Knicks, Rangers, Islanders and Devils. Call us at 866-347-4784, chat with us or go to optimum.com/msg. ^Juan

Hi, you can go to optimum.com/msg for any updated information. ^Sony

WEATHER WATCH: Our crews are prepared for the potential snowstorm heading towards eastern North Carolina tonight into tomorrow. Find tips to stay connected at optimum.com/storm and sign up for text alerts in the event of a service outage.

@BrunettiMr Hello. I would be happy to look into this for you. Please private message us and include your physical address for further assistance. ^Jamel x.com/messages/compo…

Unfortunately, there is nothing we can do at the moment. There are a handful of channels affected. Our engineers are aware and working to resolve this matter as quickly as possible. We appreciate your patience as we work to get your service restored. ^Jamel

WEATHER WATCH: Our crews are prepared for the incoming winter storm that is expected to impact areas in and around NY, NJ, and CT this afternoon and into tonight.

Find tips to stay connected at optimum.com/storm and sign up for text alerts to stay informed in the event of a weather-related service outage.

@TROLLtheLibz 👋 Hi, Dimon! Let us quickly check that out here together. When you can, please send me a private message with the Optimum account number, complete address, and best contact number for help. ^Andre x.com/messages/compo…

👋 Hi, again! Let us quickly check that out here together. When you can, please send me a private message with the Optimum account number, complete address, and best contact number for help. ^Andre x.com/messages/compo…

WEATHER WATCH: Our crews are prepared for the incoming wintry mix of snow, sleet, and freezing rain expected to impact areas in and around TX, LA, and AR this Thursday through Saturday.

Find tips to stay connected at optimum.com/storm and sign up for text alerts to stay informed in the event of a weather-related service outage.

Due to Winter Storm Blair, some Optimum customers in and around West Virginia may be experiencing service interruptions. Our crews are actively working on the restoration efforts, which will continue until all impacted customers are back online. Stay safe and we appreciate your patience.

@lesliefilm We'd be happy to assist you with this issue here by DM: x.com/messages/compo…, or you can contact our Mobile team with the information provided above. Please delete your account information and phone number, for your privacy ^Deb

Leslie, we'd like the opportunity to help. However, we'll need you to contact us here: x.com/messages/compo… ^Deb

Here at Optimum, we love the Knicks, Rangers, Islanders and Devils. We understand losing channels can be frustrating. We are frustrated too!

We've worked tirelessly on your behalf to reach a fair agreement with MSG Networks. However, they've refused to offer a fair deal. As a result, we no longer carry their channels. Fortunately, there are various options available for you to continue watching the New York Knicks, New York Rangers, New York Islanders and New Jersey Devils.

Please visit optimum.com/msg to learn more.

@AGoldExperience Network is currently threatening our customers about losing access to their channel. We continue to carry the MSG Network, and you can still watch it today on channels 203 and 204. At Optimum, we love our New York & New Jersey sports teams, including the Knicks, Rangers, Islanders & Devils, and we are fighting on your behalf to keep costs down and bring you the programming that you want to watch, all at a fair price and value. Please visit optimum.com/MSG to learn more ^Whitney

We understand and are fighting on your behalf to keep costs down and continue to bring you the programming that you want to watch ^Whitney

MSG Network is currently threatening our customers about losing access to their channel. We continue to carry the MSG Network, and you can still watch it today on channels 203 and 204.

At Optimum, we love our New York & New Jersey sports teams, including the Knicks, Rangers, Islanders & Devils, and we are fighting on your behalf to keep costs down and bring you the programming that you want to watch, all at a fair price and value.

Please visit optimum.com/MSG to learn more.

WEATHER WATCH: Our crews are prepared for the potential strong winds and heavy rain heading towards the NY/NJ/CT Tri-State area today. Find tips to stay connected at optimum.com/storm and sign up for text alerts in the event of a service outage. For up-to-the minute weather alerts, watch News 12, download the News 12 app, or follow @News12.

@nicholasplopez Hi Nicholas! We would be more than happy to help. If you need assistance, please DM us and we can further assist you. Thank you! ^Kevin

Hi Nicholas! If you are still having an issue, please feel free to provide your account number and physical address so that we can take a look. Thank you! ^Kevin

We Are Here For You – Storm Update 10/8/24

We hope you and your loved ones are safe following Hurricane Helene.

Optimum team members are still working around-the-clock where physical access has been permitted, and power has been restored. We will continue with this work until all customers are back online.

Here's what you can expect:
+ If you don't have power, you won't have Internet, TV,
or phone service until the power company restores
it.
+ If your power is on, but you still don't have Optimum
service, it could be because:
- You may need to reset your equipment by
unplugging the power, waiting 5-10 seconds, then
plugging it back in
- The power company has not yet restored the
commercial power that feeds the Optimum signal
in your local area
- Your local connection could have been damaged
by the weather or even inadvertently by the power
company or another third party, and our crews are
working to identify these issues and make
repairs to bring your services back online.

To support our communities, the following locations are still available between 8 a.m. and 8 p.m. in Hendersonville, North Carolina where residents can access free WiFi and charge their devices.

- Optimum Retail Store, 451 N Main St
- Optimum Office, 717 S Grove St
- Blue Ridge Mall, 1800 4 Seasons Blvd

We understand the challenges you are facing, and we are here to support you.

Thank you for your patience and understanding as we work to restore services and assist those affected. Stay safe.

In the aftermath of Hurricane Helene, we are working hard to support our customers and fully restore services quickly. If your service was impacted by the storm, we are here to help. Check your email for further details. Visit our Facebook page for free WiFI access locations.

We hope you and your loved ones are safe. For customers in and around Hendersonville, NC, experiencing service interruptions, visit one of our Optimum WiFi Trailers to connect. Please check the safety of your route before you travel. Visit our Facebook page for locations.