This is the damaged pipe that caused today's emergency shutdown. Our team is on site carrying out repairs to restore supply. We apologize for the inconvenience. Updates to follow. Call us Toll-Free: 0800 724 366
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EMERGENCY NOTICE: Due to vandalism of a major pipeline from Kabete Water Treatment Plant, the Kabete Distribution Mains will be shut down effective immediately till Thursday, 12th Nov 2026.
See the poster for affected areas.
We regret the inconvenience caused.
See the poster for affected areas.
We regret the inconvenience caused.
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46
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9,595
The Lang’ata–Bomas of Kenya Water Improvement Works involves laying 3.2 kilometres of water mains, with 1.8 kilometres already laid.
The project aims to improve water supply along this high-demand corridor, serving over 4,000 residents and key facilities.
The project aims to improve water supply along this high-demand corridor, serving over 4,000 residents and key facilities.
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1
6
1,213
Project Update!
Dandora – Relocation Works Of Water Pipeline Along Dandora Dump Site.
The project intention is to relocate the existing pipeline and install new water reticulation network within the project area.
#NairobiWater | #DeliveringThePromise
Dandora – Relocation Works Of Water Pipeline Along Dandora Dump Site.
The project intention is to relocate the existing pipeline and install new water reticulation network within the project area.
#NairobiWater | #DeliveringThePromise
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1
6
1,891
PUBLIC NOTICE: Due to declining water levels at Thika / Ndakaini Dam, water production at Ngethu and Kigoro Water Treatment Plants has been reduced by 35% with immediate effect.
Customers may experience extended rationing periods.
See the poster for more details.
Customers may experience extended rationing periods.
See the poster for more details.
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200
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116,375
Project Update!
Masaba Road Sewer Rehabilitation Works.
The project will rehabilitate the existing sewer to relief sewer loading from lower Upper Hill and its environs.
#NairobiWater | #DeliveringThePromise
Masaba Road Sewer Rehabilitation Works.
The project will rehabilitate the existing sewer to relief sewer loading from lower Upper Hill and its environs.
#NairobiWater | #DeliveringThePromise
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0
1
1,954
New week, new opportunities to make a difference.
Whether ni conserving water, taking care of your environment or helping someone understand how to access a service, every positive action counts.
Keep showing up. Keep making an impact.
Happy Monday, Nairobi!
Whether ni conserving water, taking care of your environment or helping someone understand how to access a service, every positive action counts.
Keep showing up. Keep making an impact.
Happy Monday, Nairobi!
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Public Notice!
Planned Water Supply Interruption in Some Parts of Nairobi City.
See the poster for affected areas.
We regret the inconvenience caused & are working to restore normal water supply.
Planned Water Supply Interruption in Some Parts of Nairobi City.
See the poster for affected areas.
We regret the inconvenience caused & are working to restore normal water supply.
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11,015
Before you query your bill, make a payment or follow up on your account, ensure you have your correct Nairobi Water account number.
It makes it easier to follow the right process and helps avoid errors.
Save your account details somewhere secure.
It makes it easier to follow the right process and helps avoid errors.
Save your account details somewhere secure.
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1,217
Integrity House, Kenyatta Avenue and Haile Selassie Avenue Sewer Upgrade
The project has resolved recurring sewer bursts that disrupt traffic along Kenyatta Avenue, Jakaya Kikwete Roads and Valley Road
The project has resolved recurring sewer bursts that disrupt traffic along Kenyatta Avenue, Jakaya Kikwete Roads and Valley Road
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0
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1,118
PUBLIC NOTICE!
The Karimenu pipeline will be shut down for critical works from 3:00am Thursday, 5th Nov to 8:00am Friday, 6th Nov 2026.
See the poster for affected areas.
We regret the inconvenience caused and are working to restore normal water supply!
The Karimenu pipeline will be shut down for critical works from 3:00am Thursday, 5th Nov to 8:00am Friday, 6th Nov 2026.
See the poster for affected areas.
We regret the inconvenience caused and are working to restore normal water supply!
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3,250
Chokaa Estate - Kasarani, we are coming to you!
Customer Engagement Clinic
📅 5th Nov 2026
🕙 10:00 AM
📍 Next to Chokaa Preparatory School
Bill payment, USSD *260#, enrolment, meter installation & complaint resolution.
#EnablingQualityLiving
Enquiries: 0740049498 / 0700385023
Customer Engagement Clinic
📅 5th Nov 2026
🕙 10:00 AM
📍 Next to Chokaa Preparatory School
Bill payment, USSD *260#, enrolment, meter installation & complaint resolution.
#EnablingQualityLiving
Enquiries: 0740049498 / 0700385023
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Dear Members,
WASPA invites you to participate in the 1st African Waters Operators Forum 2026, scheduled for 24th-28th November 2026 at KICC, Nairobi
🔗 Register today as a delegate or exhibitor through awof2026.org.
WASPA invites you to participate in the 1st African Waters Operators Forum 2026, scheduled for 24th-28th November 2026 at KICC, Nairobi
🔗 Register today as a delegate or exhibitor through awof2026.org.
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Making a difference doesn't always need big gestures.
Sometimes ni reporting a leak, using water responsibly or keeping your surroundings clean.
Hii wiki, let's each do one thing that makes our community better.
Sometimes ni reporting a leak, using water responsibly or keeping your surroundings clean.
Hii wiki, let's each do one thing that makes our community better.
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0
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561
Project Update!
Integrity House, Kenyatta Avenue & Haile Selassie Avenue Sewer Upgrade.
This project has resolved recurring sewer bursts that disrupt traffic along Kenyatta Avenue, Jakaya Kikwete Roads and Valley Road
#NairobiWater | #DeliveringThePromise
Integrity House, Kenyatta Avenue & Haile Selassie Avenue Sewer Upgrade.
This project has resolved recurring sewer bursts that disrupt traffic along Kenyatta Avenue, Jakaya Kikwete Roads and Valley Road
#NairobiWater | #DeliveringThePromise
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1
6
1,774
Ni drip tu, ama? 👀
Even a small leak can waste water over time.
This week, check your taps, visible pipes and toilet fittings. Ukiona leak, arrange for it to be repaired.
Little checks can make a difference!
Even a small leak can waste water over time.
This week, check your taps, visible pipes and toilet fittings. Ukiona leak, arrange for it to be repaired.
Little checks can make a difference!
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Friday reminder! Usingoje last minute ndio uanze ku-check water bill yako.
Dial *260#, select Billing, then Query Bill and enter your account number.
Save this gif, share na your family group, na usaidie mtu ajue how to check their bill!
Dial *260#, select Billing, then Query Bill and enter your account number.
Save this gif, share na your family group, na usaidie mtu ajue how to check their bill!
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