@2026moms we are unable to receive DMs . For further assistance with your order, you will need to email us. Your understanding is appreciated.
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Hi @2026moms, please email us at customercare@net-a-porter.com and I member of our team will look into this matter further.
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Hi @kirsten, we are sorry to hear that you have not yet received a response. Please DM us your order details and we will look into this for you.
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Hi @Rehat if you require any assistance resetting your password, please DM us.
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Hi @kirsten, we are sorry to hear that you have not yet received a response. Please DM us your order details and we will look into this for you.
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Hi Kirsten, We're sorry for any disappointment or inconvenience this may have caused. You'll receive an email from our Customer Care team shortly.
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Hi @Julian747747, we are sorry to hear this, please email us at customercare@net-a-porter.com and a member of our Customer Care team will assist you.
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Hi @Julian747747, please email us at customercare@net-a-porter.com and a member of our Customer Care team will assist you.
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Hi Julian, please contact our customer care team directly via phone or email to discuss this further.
Customercare@net-a-porter.com, Call us on 08000445700
Customercare@net-a-porter.com, Call us on 08000445700
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Hi @Linda Frewin, thanks for your feedback, and we are sorry for the inconvenience caused. We have sent you a PM. Please check your inbox and reply so we can better assist you.
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Hi, it's always helpful to receive feedback from our customers. We will take your comments and suggestions into consideration.
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Hi @Samantha Wilkinson, a member of our Customer Care team has been in touch regarding this. If you need help with anything else, please DM your details.
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Hi Mariam, we are sorry to hear that this happened. Please DM us your order details and we will be happy to assist.
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Hi @afnamas, we're sorry for the less than desirable experience. Please email:customercare@net-a-porter.com with your details so that our team can look into this matter.
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Thank you for this information. This has been noted and passed along. We can confirm an investigation is currently taking place, and we will contact you via email once further information is known.
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In this case, please send us an email at customercare@net-a-porter.com, and our customer care team will be in touch with you.
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Hi @JennLopez111, we're sorry to hear this. Please DM your order details so we can assist you further.
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