I just wanted to say thank you for processing my refund so swiftly when we couldn't travel due to my fiancé's heart attack. We are all very quick to complain (me included) but not so quick to praise, so thank you for your compassion and help
@GWRHelp

Another day of bus roulette with
@StagecoachSE The app doesn't show whether any of the buses near me are actually running/on time/cancelled! How can you justify increasing fares when you can't even run an app or the services?

14.19 503 from WHH to town shows as on time on app but hasn't turned up and no idea if next service (14.34) will be coming or not. Why is your app so useless?
@StagecoachSE

Any chance of a 503 from the WHH in Ashford?
@StagecoachSE The 14.18 decided not to run and the 14.34 hasn't turned up.

Found a pair of Specsavers glasses in a grey material case in the front half of the 11.16 from AFK to STP, which came in empty. Am going to hand them in at Stratford when I get off the train @Se_Railway just in case anyone is looking for them

@StagecoachSE so Church Road in Ashford is shut and your website says use Mill View to get the 503 to the Hospital but now the bus stop in Mill View has been closed & there is nothing from you on here or your website about what people are supposed to do!

@StagecoachSE I know I posted this out of hours yesterday but a speedy response would be greatly appreciated. All these closures are proving a nightmare getting to and from work

@StagecoachSE I'm guessing you are still running amended C Line buses this week? 1. It would be good if you posted about that daily first thing. 2. It would also be nice to have an idea of what times the buses will be running as the App is carrying on like there's no problems

@StagecoachSE it would be nice to get the courtesy of a response and also some type of timetable for the C Line whilst these works on Hythe Road are ongoing. And you still haven't mentioned the revised route today!

Hey @OfficeShoes my friend placed an order yesterday & we desperately need it to be delivered by Weds next week as its for a leaving present. We weren't able to select next day delivery when purchasing. Any chance you can help speed it up?

#Eurovision ready in my Abbaesque poncho. Come on @SamRyderMusic 👨‍🚀🚀👩‍🚀

@StagecoachSE Is the 16.08 C from WHH running? App says on time but no sign of it on map. This happened to me this morning with 07.50 C saying on time, then a bit late and then never turned up

@StagecoachSE still no sign of 16.08 and you have cancelled 16.21 and 16.34. How do you call this a service?! There are more people here than can fit on one bus and we now have to wait over 30 minutes. You need to rectify this

@StagecoachSE some type of timely response ans apology would be nice seeing as you don't reply after 5. Hopefully you don't have tonrely on your company's appalling bus service to get home

@StagecoachSE I cannot believe you have cancelled 3 buses in a row from WHH to town! What do you expect passengers to do??

@StagecoachSE this cannot be allowed to continue and your management need to be held accountable

@StagecoachSE you have turned the C Line service in Ashford into an absolute joke this morning, cancelling services left, right & centre & you have made the buses less frequent with the new timetable. When will you actually do something other than feed back to management???!

@StagecoachSE this needs to be sorted. You cannot keep using the excuse of driver shortages and you need to provide a reliable service

@StagecoachSE so you bring in a new timetable with less frequent buses to supposedly avoid cancelling services, yet you still continue to cancel services on the C Line and say nothing about it on here #badservice

@StagecoachSE and yet again no response

@StagecoachSE is the 16.09 or 16.21 C line from WHH running this afternoon? It is not clear from the app

And you don't even have the courtesy to respond. I want formal complaint details provided for the appalling service of your company

As I had bought a Dayrider yesterday which I was subsequently unable to use because you cancelled so many services (15.55, 16.09 & 16.21 C Line from WHH) & had to get a tax, I want you to refund my taxi fare. I would also like an apology for not responding to any of my tweets

@StagecoachSE can you please advise is the C line due at the hospital at 16.09 is running as the app gives no info

@StagecoachSE the next bus purporting to be on time hasnt turned up and has disappeared from the app too. At least have the decency to advise what's happening with this service as this is ridiculous. If I have to pay for a taxi after paying for a day rider I'm charging you

Have now had to book a taxi to avoid being late to an appointment, where do I send the bill??