@Uber_Support Let me talk about how terrible @Uber_Support is. I’m an Uber One member and spend 10s of 1000s of dollars through the app. It looks like @lyft and @DoorDash will be getting a new customer. So let’s begin with how this mess started. I was late for work one day daycare. I ordered an uber and was connected with a driver. Unfortunately this driver appears to not have been actually a legitimate account. Upon being connected to the driver in a moment of poor judgement, the driver asked me to call his phone number. There was no response and asked me to send him the code I received. I was flustered and sent it thinking it was a security pin for a ride (which I had experienced before while travelling in Latin America). Almost immediately I realized my error, and changed my password while kicking out unauthorized devices out of my account. I called Uber’s safety line and told them. They sent me a response and reset my password. Over the following weeks I would periodically receive 2 factor authentication emails, which I thought was someone trying to get into my account but since I only have my phone, I didn’t think it was a problem. And with a young family and demanding job, I never paid attention to it. A few weeks later, I noticed 5 cancelation charges for $112 on my account with someone changing my phone number on the app and adding a trusted payee. I immediately called Uber’s emergency line and they said they would investigate. I successfully disputed 4/5 charges within the app and but the 5th exceeds the maximum. I also created a case on the website. Because I didn’t fully trust Uber’s customer service I also removed my credit card information and replaced it with Apple Pay. (Thanks to @AppleSupport for actually valuing security). I also tweeted at @Uber about the problem and they said their team would get back to me. They didn’t for several weeks. In the process, someone entered my account again (I don’t know how) and changed the phone number. I was able to reverse this as well. But there were no charges because my payment was now Apple Pay. In the following weeks, @Uber reset my password and removed 2 factor authentication several times. Eventually, they reviewed my case officially and reset my password yet again. No word on the charges or why this was happening. That brings me to today. Today, my password was reset again by Uber. This time they locked my account. They said the decision is final and they take fraud seriously. I don’t know why they didn’t deal with the situation immediately and still don’t know how the party was able to access my account after I changed my password. I don’t know how a customer service function can be this incompetent despite S flagging the issue several times! @Uber_Support showed me that they do not value their customers and worse, when a fraud issue is flagged, it takes weeks to react.

My condolences to all those who played the $PSKY 2L deal. Also BAML bankers going to get yelled at a lot tomorrow.

Cool pre-clinical weight loss drug from Korea.

It hits 4 receptors: GLP1 - GIP - human growth hormone (hGH) - activin type II receptor (ActRII).

It ~matches tirzepatide for weight loss, with more fat loss and less lean mass loss.

99.5% of weight loss was fat:

Harry Kane has spent half of this World Cup on the ground.

Ouch even Lakaka scored

Only an English announcer would mention randomly that a player on the Colombian national team was born the day England beat Colombia in the World Cup in 1998.

🤨

“Give them a massive amount of oil, agricultural land, copper, freshwater, and every natural resource in the world. Now make them neighbors with the biggest market in the world. Great, now have them leave the resources in the ground and instead flip condos to each other”.

This is the funniest post. Literally from a guy who has profited from fear mongering re: pandemics.

Imagine making a career of posting content meant to scare people even though every legitimate source is saying pandemic risk is non-existent.

If the EU built Claude

What about Tren? 🤣

The reality of when someone who has no grasp of economics comments on something quantitative. 17% in relation to GDP exposure is not something you put “only” beside.

Who Am I? My team won the World Cup. I led the tournament in chances created (according to opta). I won three Man of the Match awards — including the semi-final and the final. Who am I?

$ea bonds haven’t officially launched and the book for just the orders for USD bonds are already -3x deal size. Good luck everyone on fills.

Fair?

Noam Chomsky admitting to Epstein that the Venezuelan economy under Maduro crashed because of mismanagement and, verbatim, corruption and incompetence.

Cite this the next time an apologist blames US sanctions.

Toronto citizen recites Taxpayer Land Acknowledgment at City Hall 🤔

You are building a team and the first player you can choose is either Pirlo or Xavi. You don’t know what players you will get after. Who do you choose?

🫓 Words matter.