Pinned Tweet
10 years call for 10/10 celebrations! 🎉

We’re marking a whole decade with something massive for you.

See what’s inside the Anniversary Plan 👇🏻

#JioAnniversaryPlan #10YearsOfJio #Offer #Entertainment
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Replying to @JioCare
team is working on providing you with the JioFiber connection at the earliest. We will keep you posted on the status of the order through SMS notifications on your registered mobile number. You can also track the status of your order through MyJio app. Appreciate your (2/3)
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Replying to @JioCare
patience and understanding - Shirisha (3/3)
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Replying to @JioCare
team is working on providing you with the JioFiber connection at the earliest. We will keep you posted on the status of the order through SMS notifications on your registered mobile number. You can also track the status of your order through MyJio app. Appreciate your (2/3)
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Replying to @JioCare
patience and understanding - Prakash (3/3)
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213
Replying to @Bimalmahakul3
@Bimalmahakul3 Hi Bimal, our team is always here for you. Please be advised, we have escalated your issue to the appropriate team for further investigation. Our team is actively reviewing the details, and we assure you that a response will be provided shortly. Your patience and (1/2)
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Replying to @JioCare
understanding are greatly appreciated - Kavita (2/2)
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Replying to @secret87403039
@secret87403039 Hi, please allow us an opportunity to resolve your concern. In order to look into the issue, request you to DM your Jio number, date and time when you faced this issue, website/app name with which you are having trouble, handset model that you are using, alternate (1/2)
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Replying to @JioCare
contact number, complete address where you faced the issue with house number/name, street/road name, locality/area name, landmark, PIN code to assist you further - Bhavana x.com/messages/compo… (2/2)
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JioCare retweeted
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Replying to @Vineetvikram06
@Vineetvikram06 Hi Vineet, we would like to help you out. We regret to inform you that we could not trace your exact location with the information that has been stated in the address. We hereby request you to provide a detailed address along with floor number, house number, a prominent (1/2)
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Replying to @JioCare
landmark nearby (such as school, college or hospital). You may also share co-ordinates of your location, to optimally locate your address for network enquiry purposes. We appreciate your co-operation here – Pooja (2/2)
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Replying to @gauharsiddiqui
@gauharsiddiqui Hello Gauhar, we regret for the inconvenience caused to you. The Engineer visit is scheduled already. Rest assured, your issue will be resolved at the earliest. Click t.jio/JIOFBR/Track_SR to view your service request status on MyJio App. Click on “View More” to see (1/2)
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Replying to @JioCare
details. Click on “Reschedule” button to change the appointment timing as per your availability. If the current time is within “Technician Visit Timings”, you will be able to “Track Technician” | “Call Technician” - Mukesh (2/2)
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Replying to @esshaan_
@esshaan_ Hi Esshaan, we recognize how critical a timely resolution is for you, and we appreciate you staying in touch while we work on this. Our engineer visited your location and identified the issue. Due to some technical reasons we need more time to address your complaint. We (1/2)
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Replying to @JioCare
are working with relevant authorities to resolve the issue at the earliest. Thank you for bearing with us - Keshav (2/2)
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Replying to @mohitchawia
@mohitchawia Hi Mohit, we do understand your concern. The discount vouchers will be credited within few days after your enrolment. You will need to redeem the voucher in order to apply the discount to your upcoming JioHome bills. You can use only one voucher per billing cycle before (1/2)
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21,253
Replying to @JioCare
the bill is generated for the discount to be applied - Akshay
x.com/messages/compo… (2/2)
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⚠️ It takes 30 seconds to secure your Jio experience

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Replying to @AyushChouh83793
@AyushChouh83793 Hi Ayush, we completely understand your concern. Please be informed that we are currently experiencing temporary issues with data services in your location and are diligently working to resolve them at the earliest. The necessary work is expected to be completed soon. (1/2)
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Replying to @JioCare
We truly appreciate your patience and cooperation. In case you need any further assistance, please do not hesitate to reach out to us - Yashoda (2/2)
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Replying to @5hubeg
@5hubeg Hi Shubeg, we do understand your concern and here to help. We would like to assure you that we have escalated your issue to our support team, who will be reviewing the matter in detail. Rest assured, we will provide an update at the earliest on the progress made towards (1/2)
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Replying to @JioCare
resolving the issue. Appreciate your patience and understanding as we work to resolve this matter - Ishveen (2/2)
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8,320
Replying to @kunaljoshi3113
@kunaljoshi3113 Hi Kunal, that’s not the experience we aim for. Please DM the exact network problem faced and provide your complete address which should include flat or house no, building name, street name, landmark, city and area PIN code along with your Jio number and an alternate (1/2)
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Replying to @JioCare
contact number for us to assist you - Sukhmeet x.com/messages/compo… (2/2)
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10,750
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