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Explore our support resources here👇

You'll find a wealth of valuable guides and answers to frequently asked questions covering our extensive range of products and services.

send.flutterwave.com/support/
flutterwave.com/ng/support
developer.flutterwave.com
flutterwave.com/ng/support/tui…
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Hi there👋, thanks for getting in touch. We'd be happy to look into this for you. So sorry for the hassle.

Please share more details with us via DM so we can assist. Thank you.

-J.I🦋
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@theflutterwave good morning please I'm having some issues with transactions
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Replying to @edecube
@edecube Hello, thank you for reaching out to us. Sure! We will get to your query right away.

Thank you.
SE
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Replying to @FlwSupport
Hello, thank you for holding on. We left you a response to your query, please check.

Thank you.
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We are rebuilding Barter!! 🎉

Get ready for a new and improved experience as we transition to give you a brand new and better product.🤗

Be a part of the change and join our waitlist bit.ly/barterwaitlist
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Replying to @FlwSupport
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Replying to @FlwSupport
To learn more about these changes and what they mean for you as a Barter user, please read 👉🏼 bit.ly/barterupdate
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Replying to @iamsnezy
@iamsnezy Hello Wale, we’re so sorry to learn about the issue you are having with our platform🙏 Customer satisfaction is always a number one priority for us.

We've shared an update via DM. Could you please check? Thanks

~ R.M
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Replying to @FlwSupport
Hello Wale, thanks for your patience while this was being worked on.

We're happy to inform you that this transaction has been processed successfully.

Would you please confirm same on your end?

~ R.M
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Replying to @KehindeB_
@KehindeB_ Hello, so sorry for the delay you've experienced with your transfer🙏

We're currently working on this, please expect a response soon.

Your patience is highly appreciated.

~ R.M
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Replying to @FlwSupport
Thanks for your patience while this was being worked on.

We're happy to inform you that this transaction has been processed successfully.

We appreciate your trust in our service🦋💚

~ R.M
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Hello Amo 👋, we are sorry for the experience you've had and would love to ensure this is resolved as quickly as possible.

Please share the transaction details with us using the link below so we can assist. Thank you.

-C.D
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@sendbyflw Having a pending transaction for about 3 days now @sendbyflw
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HI Chinedu👋, thanks for your patience while we worked on this. So sorry for the hassle.

We're glad to inform you that this transaction has been successfully processed. We've also shared proof with you via email.

Thanks for sticking with us🦋💛

-J.I🦋
@sendbyflw Please what is happening to my transfer- 140582209227726. This is not the service I envisaged and there is no number to call. It’s 2 days to Xmas. I need an urgent update please.
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Replying to @FlwSupport
@MartinsOpara11 Also, please see our official support handles below:

Twitter: @FlwSupport @getBarterApp
Facebook Messenger: @theflutterwave
Email: hi@flutterwavego.com
Phone Support (Weekdays only from 8am - 5pm): +234 1 888 9595; 0700-FLUTTERWAVE

👇👇
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Replying to @FlwSupport
Please disregard any form of communication outside the channels listed above. Thank you. 🦋

-C.D
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Replying to @playthatshitsfe
@oxesonvenus Hello, we're so sorry for the delay you've had to endure with your transfer🙏

We're actively working on this. Rest assured that feedback will be provided via DM once resolved. Thank you

~ R.M
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Replying to @FlwSupport
Thanks for your patience while this was being worked on.

We're happy to inform you that this transaction has been processed successfully.

We appreciate your trust in our service🦋💚

~ R.M
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Replying to @playthatshitsfe
@oxesonvenus Hello 👋, thank you for reaching out to us and we apologize for the unpleasant experience you've had.

We have shared feedback with you now. Kindly check when you can. Thank you. 🙏

-C.D
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Replying to @FlwSupport
Hello 👋, we can confirm that your complaints have been resolved now. Our sincere apologies for the delay.

Please feel free to let us know if you need help with anything else. Thank you for sticking with us! 🦋

-C.D
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Replying to @kween005
@kween005 Hi Kween👋, thanks for reaching out. We're deeply sorry for the hassle this card issue has caused you.😔

Our team is actively working with our Card Partners to resolve this issue as quickly as possible.

👇👇
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Replying to @FlwSupport
We'll do well to share updates once our card service is restored.

Thank you so much for your patience & understanding.🙏

-J.I🦋
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Replying to @kunle_aremu
@kunle_aremu Hello Kunle, please see our official support handles below:

Twitter: @FlwSupport @getBarterApp
Facebook Messenger: @theflutterwave
Email: hi@flutterwavego.com
Phone Support (Weekdays only from 8am - 5pm): +234 1 888 9595; 0700-FLUTTERWAVE

👇
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Replying to @FlwSupport
Please disregard any form of communication outside the channels listed above. Thank you. 🦋

-C.D
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Heads up! You may experience some delays with email responses from us over the next few hours.

We're working on fixing this with our email messaging platform. We're sorry about any inconvenience this may cause you. ❤️🦋
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Replying to @DigitalDaddy_1
@D_Digital_Xpert Hi Jason, we appreciate you bringing this to our attention and have sent you a DM to address this.

Please check when you can. Thank you.

- CD
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Replying to @FlwSupport
Hi Jason, kindly check your DM for an update regarding your inquiry.

We are here and happy to help if you need further assistance. Thank you. 🦋

- CD
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