📲 Phone & chat: f-secure.com/en/support#con…
📖 User guides: help.f-secure.com
🗪 Community forum: community.f-secure.com
📺 Video tutorials: youtube.com/user/FSecureCu…

@miikapk Hi
If you still have a valid subscription for the old mobile app and need to reinstall it, but it is no longer available in the app store, follow these steps:
1. Open the app store on your mobile device.
2. Tap your profile picture or icon in the top-right corner.

3. Tap Purchased (iOS) or select Manage apps and device > Manage > Not installed (Android).
Search for the app and tap the cloud icon (iOS) or select the app and then tap the download icon (Android) to download the app again.
I hope it will help.
Regards
Pawel / F-Secure

1. does the problem occur when the VPN is turned off?
2. on which browser does the problem occur? Does it occur only on one (e.g. Safari) and no longer on others (Chrome, Firefox)?
3. what operating system do you currently have installed on your Mac?

4. what version of our program do you have?
5. can you provide a screenshot of the message that appears when a website is blocked.
This information will help us look for a solution.
Thank you very much.
Have a nice day. x.com/messages/compo…

📞 Phone & chat: f-secure.com/en/support/con…

📘 User guides: help.f-secure.com

🗪 Community forum: community.f-secure.com

▶️ Video tutorials: youtube.com/user/FSecureCu…

Hello world! 👋

You can now reach F-Secure support on X as well.

Please see our pinned message for our FAQs, product guides, and installation videos.

📞 Contact us: f-secure.com/en/home/suppor…
📑 User guides: help.f-secure.com
⌨ Community forum: community.f-secure.com
▶ Video tutorials: youtube.com/user/FSecureCu…

I added a video to a @YouTube playlist youtu.be/BznFvWwHytU?a How to install F-Secure SAFE on an iPhone or iPad

I added a video to a @YouTube playlist youtu.be/s-iF51lo-Ho?a How to install F-Secure SAFE on a Windows computer

How to install F-Secure SAFE on a Windows computer: youtu.be/s-iF51lo-Ho?a via @YouTube

How to install F-Secure SAFE on an iPhone or iPad: youtu.be/BznFvWwHytU?a via @YouTube

I added a video to a @YouTube playlist youtu.be/T8XLd_ujJus?a How to install F-secure SAFE on a Mac computer

I added a video to a @YouTube playlist youtu.be/9Q3s3YMoZ-A?a How to install F-Secure SAFE on an Android device

How to install F-secure SAFE on a Mac computer: youtu.be/T8XLd_ujJus?a via @YouTube

How to install F-Secure SAFE on an Android device: youtu.be/9Q3s3YMoZ-A?a via @YouTube

Hi @OuZeiiii and thank you for your message, we don´t have straight solution for this, so I must guide you to contact our support where they can investigate the issue more deeply, thanks.

f-secure.com/en/web/home_gl…

Hi @JouniTeppo and thank you for your message.

You could try to remove VPN configurations from Freedome settings and see if it helps.

Most likely this issue needs better investigation and the best option would be to contact directly our support:

f-secure.com/en/web/home_gl…

Hi @frenchieabroad and thank you for your message, please contact directly to our support as they have proper tools to find out the details of your subscription, thanks: f-secure.com/en/web/home_gl…