We’re closely monitoring Winter Storm Hernando that will impact travel on the East Coast starting Sunday. If you’re scheduled to fly through an impacted airport, we encourage you to take advantage of our flexible options dl.aero/6017QXS3L and move your flight before or after the storm to help keep your plans on track.
You can update your trip in the Delta app or on delta.com. Your safety and comfort remain our top priorities.
You can update your trip in the Delta app or on delta.com. Your safety and comfort remain our top priorities.
Feb 21, 2026 · 9:19 PM UTC
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@Delta Been waiting in the chat for a while to rebook since flight was already cancelled for Tuesday morning landing in Boston
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@Delta I was not affected by winter weather, but my flight was cancelled because the captain never showed up. Missed important meetings and all Delta would do is give a few miles for the “inconvenience “. Terrible and switching biz travel to AA.
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@Delta I need a contact number!!!! I need to speak to a representative!!
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@Delta How about customer service answer a call-been on hold for over 3 hours…
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@Delta After being stranded in FL for days, the delta flight we were on had mechanical issues causing a delay….then you decide to leave EARLY stranding ~ 10 passengers rather than waiting to the planned departure time. This is disgusting -I can’t work and have dogs without care in NYC
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@Delta I tried going through the app and the website. There is no option to move my flight. It has just been completely removed. I’ve tried the text feature and the ai just kept asking to cancel my flight. I’ve been on hold to no avail. What do I do???
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@Delta I've been trying for days to add a suitcase to my trip, but it's impossible! They don't have a contact number, you can't do it through the booking or the app, and they give you numbers that don't exist or aren't available. What is this?!
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@Delta What is considered before the storm? I’m on flight DL2411 for Sunday
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@Delta I have been on hold for over 4 hours about a flight for 6AM. I need help and haven’t been able to get in contact with anyone.
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@Delta Neither of those options worked. Wait time for assistance was 2.5 hours. Had to get a new 1way ticket to get home. Paid baggage twice which I won’t get back due to your policies…I’ve flown 500,000 miles flown on Delta…
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@Delta Have been on hold for over 4 hours, have a family emergency and need to be on flight Tuesday, 24 Feb. Please contact me.
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@Delta On hold for 4 hours last night after hanging up. Currently on hold for 3 hrs. Ya’ll speaking in sign language over the phone with your customers?
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@Delta I’ve been on hold almost 4 hours after my second flight was cancelled this is ridiculous
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@Delta My lost bag has been sitting idle in ATL baggage service office for over 3 hours idle. Missed one flight, about to miss the next. Customer service can't reach them by phone to transfer for last 2 hours. Hopefully it gets home tonight before even more delays tomorrow...
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@Delta We have been waiting to be rebooked on next flight any nothing is available but flights are going out. Can a team member get in touch please
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@Delta Moving my flight is not keeping my plans on track c’mon
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@Delta Travelling today. Been on hold since 8 pm last night. 14 hours. App says sorry, can’t process that information. Still waiting fir call back 14 hours waiting
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@Delta Whi will compensate me for your delays making me late to my mother's funeral today in Ft Myers (RSW)?! Oh and btw, now my flight back through ATL is DELAYED WHICH MEANS i will miss my connection. All you say is "so sorry"???
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@Delta Been waiting for my luggage at ATL for DL330 for 40 minutes. My air tag shows it has not even left the plane
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@Delta how long have you been in business? like you should be overly prepped for situations like these. i can’t get a hold of anyone i guess my only option is just walk from nola to nyc
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@Delta Naming winter storms is a publicity stunt by the Weather Channel. Not official NOAA protocol. You only add to their idiocy by using such names
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@Delta You guys have become worlds worst airline. In a situation like this your app malfunctions and your phone lines have a three hour wait. Disgusting! Also I flew Delta to NYC and was promised seating on comfort and baggage included and when I got to airport they sat me on row 24.
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@Delta Also your website was down. I was given a link to change my flight when you issued a weather warning that didn’t work. Do better Delta
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@Delta Fly United! Delta sponsors American haters! People that have no pride in the country they live in are being sponsored and enabled but Delta
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