Sync your @HubSpot customer attributes with @CycleProduct ๐ฒ
MRR, close date, lead status, number of employees, country/region, industry, you name it. Bring them all into Cycle!
This means: better customer profiles in Cycle but also deeper voice-of-customer analyses with r attributes.
More in Cycle's changelog: changelog.cycle.app/cycle/
MRR, close date, lead status, number of employees, country/region, industry, you name it. Bring them all into Cycle!
This means: better customer profiles in Cycle but also deeper voice-of-customer analyses with r attributes.
More in Cycle's changelog: changelog.cycle.app/cycle/
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New: Voice of Customer Reports
Stay updated with a monthly AI-generated summary of your customer feedback.
See which features, bugs, and issues are trending. Know which customers are giving the most feedback.
Delivered automatically via Slack and/or email.
Stay updated with a monthly AI-generated summary of your customer feedback.
See which features, bugs, and issues are trending. Know which customers are giving the most feedback.
Delivered automatically via Slack and/or email.
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New product updates in our latest changelog:
โก๏ธ Revamped Feedback Processing
Feedback processing is now clearer and faster:
- Simplified UX for a smoother experience
- Review AI suggestions in context
- Choose to review suggestions in bulk or one by one
๐ Changelog Now Pick a template, customize it in minutes, and make it live. Hereโs whatโs new this week:
- Display/Hide Bugs & Improvements: Control whatโs visible in your releases
- Customizable Favicon: Make your changelog perfectly match your brand
๐ Explore the full updates on cycle.app
โก๏ธ Revamped Feedback Processing
Feedback processing is now clearer and faster:
- Simplified UX for a smoother experience
- Review AI suggestions in context
- Choose to review suggestions in bulk or one by one
๐ Changelog Now Pick a template, customize it in minutes, and make it live. Hereโs whatโs new this week:
- Display/Hide Bugs & Improvements: Control whatโs visible in your releases
- Customizable Favicon: Make your changelog perfectly match your brand
๐ Explore the full updates on cycle.app
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โก๏ธ Fast transcript access
Need to follow up quickly after a call with a prospect or customer?
You can now access your call transcript within 20 seconds.
The video will be available in the same document just a few minutes later.
Need to follow up quickly after a call with a prospect or customer?
You can now access your call transcript within 20 seconds.
The video will be available in the same document just a few minutes later.
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๐ Discover how Cycle AI can save you hours!
It simplifies product feedback management by identifying key quotes, suggesting relevant features, and giving you control to validate or refine its actions. Whether you want to go full Autopilot or maintain Manual control, our AI 2024 brought huge improvements, both in terms of quality & UX. Here are some major updates:
๐ฏ 5x more accurate feature matching
โ๏ธ Automation control
๐ก UX revamp
๐งฉ Tailored prompts for different sources
๐ Multi-language support
๐ฃ๏ธ Speaker detection in audio/video
๐ Model fallback
It simplifies product feedback management by identifying key quotes, suggesting relevant features, and giving you control to validate or refine its actions. Whether you want to go full Autopilot or maintain Manual control, our AI 2024 brought huge improvements, both in terms of quality & UX. Here are some major updates:
๐ฏ 5x more accurate feature matching
โ๏ธ Automation control
๐ก UX revamp
๐งฉ Tailored prompts for different sources
๐ Multi-language support
๐ฃ๏ธ Speaker detection in audio/video
๐ Model fallback
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New product updates in our latest changelog:
๐ Multi-Dashboard
After the general Voice-Of-Customer dashboard, you can now get multiple dashboards, think of one for each specific use case like revenue tracking, feature adoption, churn risks, and more.
You can also pin, star, tions to your dashboards.
โจ Automatic Customer Cleaning
Your customer and company data are now automatically cleaned in Cycle, ensuring more accurate analysis.
๐ฉ AI on Forms
Our AI now captures both questions and answers, giving you better context for user feedback.
โก๏ธ Fast Transcript Access
Receive your call transcript in just 20 seconds, so you can follow up right after your call.
๐๏ธ Intercom Internal Notes
Automatically notify your support team when statuses change in Intercom conversations.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog
๐ Multi-Dashboard
After the general Voice-Of-Customer dashboard, you can now get multiple dashboards, think of one for each specific use case like revenue tracking, feature adoption, churn risks, and more.
You can also pin, star, tions to your dashboards.
โจ Automatic Customer Cleaning
Your customer and company data are now automatically cleaned in Cycle, ensuring more accurate analysis.
๐ฉ AI on Forms
Our AI now captures both questions and answers, giving you better context for user feedback.
โก๏ธ Fast Transcript Access
Receive your call transcript in just 20 seconds, so you can follow up right after your call.
๐๏ธ Intercom Internal Notes
Automatically notify your support team when statuses change in Intercom conversations.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog
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Talk is cheap. What counts is what you've actually built and shipped. Roadmaps change, but a release is proof you've moved the needle.
We've analyzed the best changelogs out there and made it possible for you to create one in just a few clicks.
Pick a template to get started it in minutes with your background, logo & favicon, typography, text & tag colors, and more.
Youโll also get:
๐ฑ Mobile responsiveness
๐ Option to display/hide fixed bugs and minor updates
๐ Embedding of @YouTube , @MiroHQ , @figma , and @arcade_demo links
We've analyzed the best changelogs out there and made it possible for you to create one in just a few clicks.
Pick a template to get started it in minutes with your background, logo & favicon, typography, text & tag colors, and more.
Youโll also get:
๐ฑ Mobile responsiveness
๐ Option to display/hide fixed bugs and minor updates
๐ Embedding of @YouTube , @MiroHQ , @figma , and @arcade_demo links
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New product updates in our latest changelog:
โ๏ธ Monthly voice-of-customer reports
Want to quickly keep up with what your customers are saying about your product?
Consider it done with the voice-of-customer reports that include: an AI-generated summary of recent customer nd customers who gave the most feedback.
๐ New AI-generated summaries
Generate a quick summary of customer feedback based on a set of filters. Improved accuracy thanks to a new AI model and improved prompt.
๐ Manually refresh your dashboard data
Just processed some feedback and want to update your dashboard accordingly? Just click on the refresh button.
๐จ Multiple image uploads
Drag & drop or copy/paste multiple images from anywhere in the app.
๐ฃ New design for releases
Feature statuses and customer quotes are now visible in release notes for more context when writing product marketing.
โก๏ธ Faster feature tagging
Tag features easily with a one-click "+" icon under the feature title.
๐ก Sidebar sections
Make your views accessible from the sidebar & organize them into sections.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog
โ๏ธ Monthly voice-of-customer reports
Want to quickly keep up with what your customers are saying about your product?
Consider it done with the voice-of-customer reports that include: an AI-generated summary of recent customer nd customers who gave the most feedback.
๐ New AI-generated summaries
Generate a quick summary of customer feedback based on a set of filters. Improved accuracy thanks to a new AI model and improved prompt.
๐ Manually refresh your dashboard data
Just processed some feedback and want to update your dashboard accordingly? Just click on the refresh button.
๐จ Multiple image uploads
Drag & drop or copy/paste multiple images from anywhere in the app.
๐ฃ New design for releases
Feature statuses and customer quotes are now visible in release notes for more context when writing product marketing.
โก๏ธ Faster feature tagging
Tag features easily with a one-click "+" icon under the feature title.
๐ก Sidebar sections
Make your views accessible from the sidebar & organize them into sections.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog
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๐ก Pro tip
To keep things organized, organize your views into sections.
For example, set up one company-wide section called "General" and separate sections for each squad, with 3-5 views in each.
All those views will be accessible to everyone in the company directly from the sidebar.
To keep things organized, organize your views into sections.
For example, set up one company-wide section called "General" and separate sections for each squad, with 3-5 views in each.
All those views will be accessible to everyone in the company directly from the sidebar.
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Capturing feedback should be frictionless.
In Cycle, you can just drag & drop your messy feedback (docs, screenshots, call recordings, voice memos, you name it) and that's it โ๏ธ
Our AI will automatically process it all on autopilot โย it will generate a transcript (for video & audio fi& screenshots), extract customer quotes, and tag & link these quotes to the right features (existing or new).
As a result, your voice-of-customer dashboards are automatically updated with fresh insights โจ
Think about it: Cycle just automated an entire workflow, which is what autopilots do! That way, product folks can save hours of manual (and boring) feedback processing work every week!
Give it a try! Sign up for a personalized onboarding call at product.cycle.app/get-started
If you're lucky, you might even get onboarded by our CEO @mboudoukhane ๐
In Cycle, you can just drag & drop your messy feedback (docs, screenshots, call recordings, voice memos, you name it) and that's it โ๏ธ
Our AI will automatically process it all on autopilot โย it will generate a transcript (for video & audio fi& screenshots), extract customer quotes, and tag & link these quotes to the right features (existing or new).
As a result, your voice-of-customer dashboards are automatically updated with fresh insights โจ
Think about it: Cycle just automated an entire workflow, which is what autopilots do! That way, product folks can save hours of manual (and boring) feedback processing work every week!
Give it a try! Sign up for a personalized onboarding call at product.cycle.app/get-started
If you're lucky, you might even get onboarded by our CEO @mboudoukhane ๐
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What does your voice-of-customer say this month?
Open up your dashboard, filter on a customer segment (eg teams with $100k+ ARR), and hit "Summarize" to access AI-generated feedback summaries in no time โก๏ธ
Want it as a monthly voice-of-customer recap right in your inbox? Well, s... that's what we might be shipping next ๐คซ
Stay tuned ๐
Open up your dashboard, filter on a customer segment (eg teams with $100k+ ARR), and hit "Summarize" to access AI-generated feedback summaries in no time โก๏ธ
Want it as a monthly voice-of-customer recap right in your inbox? Well, s... that's what we might be shipping next ๐คซ
Stay tuned ๐
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It's the little things โจ
On top of customizing your changelog's URL, you can now also update its favicon.
A release is proof you've moved the needle.
But if folks donโt know about it, did you even ship it?
Don't be shy, share the good stuff with the world. Be proud to put !
Check out Cycle's changelog (powered by Cycle... so much inception ๐):
cycle.app/changelog
On top of customizing your changelog's URL, you can now also update its favicon.
A release is proof you've moved the needle.
But if folks donโt know about it, did you even ship it?
Don't be shy, share the good stuff with the world. Be proud to put !
Check out Cycle's changelog (powered by Cycle... so much inception ๐):
cycle.app/changelog
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What about a product roadmap that creates itself? When Cycle extracts customer quotes from your feedback, it automatically links them to the right features in your roadmap.
And when it doesn't find anything relevant, it suggests creating a new feature, improvement or problem โย conventions.
After your AI calibration is completed, you can put this whole logic on autopilot: for each incoming feedback, Cycle will find quotes, categorize them, and create new features when needed.
And when it doesn't find anything relevant, it suggests creating a new feature, improvement or problem โย conventions.
After your AI calibration is completed, you can put this whole logic on autopilot: for each incoming feedback, Cycle will find quotes, categorize them, and create new features when needed.
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Have customers writting feedback in various languages?
No problem for our AI.
On top of that, you can also define AI's preferred language for AI-generated titles.
No problem for our AI.
On top of that, you can also define AI's preferred language for AI-generated titles.
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"What about security at Cycle?"
We're SOC 2 Type 1-certified and SOC2 type 2 is underway. ๐ก๏ธ
Then, since day one we implemented security best practices, among others:
- All traffic is transported securely & encrypted via SSL
- Our data is stored by providers FedR- We have role-based access
- Last but not least, we have more than 99.95% uptime!
If you're interested in chatting with us, we'd be happy to provide reassurance security-wise, with our Trust Center, DPA, and our Terms & Conditions.
Join the other corporates & scale-ups and let's put your product feedback on autopilot, safely! ๐
๐ More information on cycle.app/security
We're SOC 2 Type 1-certified and SOC2 type 2 is underway. ๐ก๏ธ
Then, since day one we implemented security best practices, among others:
- All traffic is transported securely & encrypted via SSL
- Our data is stored by providers FedR- We have role-based access
- Last but not least, we have more than 99.95% uptime!
If you're interested in chatting with us, we'd be happy to provide reassurance security-wise, with our Trust Center, DPA, and our Terms & Conditions.
Join the other corporates & scale-ups and let's put your product feedback on autopilot, safely! ๐
๐ More information on cycle.app/security
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Unleash the power of our @SlackHQ Integration ๐
Many of our users chose Cycle because we offer the best Slack-product integration on the market.
Send feedback from Slack and receive updates in the same thread when your request moves forward.
Hereโs what you can do:
๐ฌ y from any channel with a reacji
๐ท๏ธ Tag and triage feedback in Slack
๐ Link feedback to roadmap initiatives instantly, via AI or manually
๐ Get updates in the original Slack thread when a feature's status changes
๐ง๐ป Access all customer requests from Slack โ this gives superpowers to customer-facing teams
Keep everyone informed, close the loop faster, and transform customer feedback into product gold.
You'll also love:
๐๏ธ Automatic file capture
๐จ Single message or full thread capture
Many of our users chose Cycle because we offer the best Slack-product integration on the market.
Send feedback from Slack and receive updates in the same thread when your request moves forward.
Hereโs what you can do:
๐ฌ y from any channel with a reacji
๐ท๏ธ Tag and triage feedback in Slack
๐ Link feedback to roadmap initiatives instantly, via AI or manually
๐ Get updates in the original Slack thread when a feature's status changes
๐ง๐ป Access all customer requests from Slack โ this gives superpowers to customer-facing teams
Keep everyone informed, close the loop faster, and transform customer feedback into product gold.
You'll also love:
๐๏ธ Automatic file capture
๐จ Single message or full thread capture
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A changelog on Cycle = a changelog that reflects your brand perfectly.
Pick a template to get started fast, then customize it in minutes:
- Background
- Logo & favicon
- Typography
- Text & tag colors
...and more
Create your personalized changelog now on cycle.app ๐
Pick a template to get started fast, then customize it in minutes:
- Background
- Logo & favicon
- Typography
- Text & tag colors
...and more
Create your personalized changelog now on cycle.app ๐
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Want to create a top-notch changelog in just 1 click?
Choose from the best templates and link your first feature in seconds.
Whether youโre starting from scratch, upgrading from a clunky tool, or giving your outdated changelog a fresh look, this will save you time and make your updates shine.
Choose from the best templates and link your first feature in seconds.
Whether youโre starting from scratch, upgrading from a clunky tool, or giving your outdated changelog a fresh look, this will save you time and make your updates shine.
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Carbo tripled their product team within a year, thanks to sharp & scalable processes.
Hereโs how they made it happen:
๐ Centralized user insights: They consolidate feedback from multiple channels into a single source of truth, making general trends visible and prioritization easition: Carbo enables customer-facing teams to provide product feedback seamlessly. Product teams work transparently and leverage this feedback to shape the product.
๐ Consistent feedback loops: PMs organize features through releases and notify customer-facing teams with a single click, closing the loop with customers and prospects who showed interest or expressed a need. This boosts user engagement and encourages even more feedback.
โก๏ธ Dynamic roadmap: With real-time data, their roadmap is flexible and evolves with new feedback.
Carboโs execution is nothing short of impressive, and we love how they use Cycle to achieve this level of efficiency.
Big shoutout to Anthony Guennegou and the Carbo team for setting the bar high in climate tech product management!
Curious about their full process? Read the full story. Link in the 1st comment.
PS: Theyโre currently hiring Salespeople ๐
Hereโs how they made it happen:
๐ Centralized user insights: They consolidate feedback from multiple channels into a single source of truth, making general trends visible and prioritization easition: Carbo enables customer-facing teams to provide product feedback seamlessly. Product teams work transparently and leverage this feedback to shape the product.
๐ Consistent feedback loops: PMs organize features through releases and notify customer-facing teams with a single click, closing the loop with customers and prospects who showed interest or expressed a need. This boosts user engagement and encourages even more feedback.
โก๏ธ Dynamic roadmap: With real-time data, their roadmap is flexible and evolves with new feedback.
Carboโs execution is nothing short of impressive, and we love how they use Cycle to achieve this level of efficiency.
Big shoutout to Anthony Guennegou and the Carbo team for setting the bar high in climate tech product management!
Curious about their full process? Read the full story. Link in the 1st comment.
PS: Theyโre currently hiring Salespeople ๐
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"I used to have customers churn because they requested features we didnโt have. We shipped them, but without closing the loop, they never knew and left."
Never again, thanks to our @Zendesk integration ๐
Send feedback straight from Zendesk to the product team and get status reโs a flow example:
๐ญ Submit feedback directly from any Zendesk ticket
๐ท๏ธ Tag feedback in Zendesk for easy triage later
โจ Our AI (or a PM) will link it to initiatives in your roadmap
๐ Whenever the feature addressing the need changes status, you'll receive an informative internal note in Zendesk so you can close the loop
๐ง๐ป View all feature requests/bugs associated with any customer in Zendesk to improve your support interactions
Elevate your support team's impact by ensuring customer feedback directly informs your product strategy!
No more gaps between what your customers need and what your product delivers. ๐
PS: You can also set up automation to fetch all messages matching specific criteria directly into Cycle.
Never again, thanks to our @Zendesk integration ๐
Send feedback straight from Zendesk to the product team and get status reโs a flow example:
๐ญ Submit feedback directly from any Zendesk ticket
๐ท๏ธ Tag feedback in Zendesk for easy triage later
โจ Our AI (or a PM) will link it to initiatives in your roadmap
๐ Whenever the feature addressing the need changes status, you'll receive an informative internal note in Zendesk so you can close the loop
๐ง๐ป View all feature requests/bugs associated with any customer in Zendesk to improve your support interactions
Elevate your support team's impact by ensuring customer feedback directly informs your product strategy!
No more gaps between what your customers need and what your product delivers. ๐
PS: You can also set up automation to fetch all messages matching specific criteria directly into Cycle.
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Discover our @salesforce integration ๐
Send feedback straight from Salesforce to the product team and get status updates back there!
Hereโs a flow example:
๐ญ Submit feedback directly from any Salesforce Lead, Contact, or Account page
โ Tag feedback right in Salesforce for AI (or a PM) will link it to initiatives in your roadmap.
๐ Whenever the feature addressing the need changes status, you'll receive an informative internal note in Salesforce so you can close the loop.
๐ง๐ป View all feature requests/bugs associated with any Lead, Contact, or Account to enhance your customer relationships.
Game-changer for seamless customer-facing and product team communication!
Never miss an opportunity to close the loop, delight customers, and reopen deals.
PS: You can also set up automation to fetch all messages matching specific criteria directly to Cycle.
Send feedback straight from Salesforce to the product team and get status updates back there!
Hereโs a flow example:
๐ญ Submit feedback directly from any Salesforce Lead, Contact, or Account page
โ Tag feedback right in Salesforce for AI (or a PM) will link it to initiatives in your roadmap.
๐ Whenever the feature addressing the need changes status, you'll receive an informative internal note in Salesforce so you can close the loop.
๐ง๐ป View all feature requests/bugs associated with any Lead, Contact, or Account to enhance your customer relationships.
Game-changer for seamless customer-facing and product team communication!
Never miss an opportunity to close the loop, delight customers, and reopen deals.
PS: You can also set up automation to fetch all messages matching specific criteria directly to Cycle.
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Throwback on our "Building an AI GTM Motion That Resonates with Your Customers" event in San Francisco last week.
Here are some key takeaways:
๐ก๏ธ Trust is key: Set clear expectations from the start to build and maintain user trust.
๐ก Value in sales: AIโs effectiveness in ility to deliver immediate, real value, such as identifying cost-saving opportunities or providing highly relevant insights.
๐ Workflow automation: Break down complex workflows into smaller, manageable steps to enhance the accuracy and reliability of AI outputs.
๐ AI relevancy scores: Regularly monitor and refine AI relevancy scores through user feedback and validation to continuously improve outputs.
โ ๏ธ AI hallucinations: These can erode trust. Handle them proactively and provide visibility and workarounds to your customers.
๐ Human touch: While AI-generated communications save time, they still need a human check for quality and relevance.
๐ Integrations: Add value by integrating with existing customer stacks, rather than replacing them
The energy was incredible, thanks to our fantastic panelists โ @AlfieIsaMarsh (@ToolflowAI), @carolinedclark (@arcade_demo), Elaine Zelby (@Tofu_HQ), @JustPlainFrank (@attio), Ayan Barua (@WithAmpersand), @mboudoukhane (@CycleProduct), and Jordan Crawford โ and a terrific audience that kept the conversation going long after the event.
For those who missed out, subscribe to our newsletter to get ALL the insights: cycle.app/blog. We'll also be publishing video snippets soon!
Looking forward to the next ones โ in Europe this time ๐
Here are some key takeaways:
๐ก๏ธ Trust is key: Set clear expectations from the start to build and maintain user trust.
๐ก Value in sales: AIโs effectiveness in ility to deliver immediate, real value, such as identifying cost-saving opportunities or providing highly relevant insights.
๐ Workflow automation: Break down complex workflows into smaller, manageable steps to enhance the accuracy and reliability of AI outputs.
๐ AI relevancy scores: Regularly monitor and refine AI relevancy scores through user feedback and validation to continuously improve outputs.
โ ๏ธ AI hallucinations: These can erode trust. Handle them proactively and provide visibility and workarounds to your customers.
๐ Human touch: While AI-generated communications save time, they still need a human check for quality and relevance.
๐ Integrations: Add value by integrating with existing customer stacks, rather than replacing them
The energy was incredible, thanks to our fantastic panelists โ @AlfieIsaMarsh (@ToolflowAI), @carolinedclark (@arcade_demo), Elaine Zelby (@Tofu_HQ), @JustPlainFrank (@attio), Ayan Barua (@WithAmpersand), @mboudoukhane (@CycleProduct), and Jordan Crawford โ and a terrific audience that kept the conversation going long after the event.
For those who missed out, subscribe to our newsletter to get ALL the insights: cycle.app/blog. We'll also be publishing video snippets soon!
Looking forward to the next ones โ in Europe this time ๐
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Concerned about sensitive information in feedback? ๐ก๏ธ
We've got you covered.
You can now limit access so collaborators only see the feedback they've created or are assigned to. ๐
To enable this feature, just go to Settings > General and toggle the option.
We've got you covered.
You can now limit access so collaborators only see the feedback they've created or are assigned to. ๐
To enable this feature, just go to Settings > General and toggle the option.
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Only a few spots left for our product meetup tomorrow in San Francisco!
๐ก How do you build an AI GTM motion your customers actually want?
We'll share unfiltered thoughts on what's working and what isn't โ from the startup trenches!
Join us for our third event in SF with a nders and operators in the GTM stack:
- @AlfieIsaMarsh from @ToolflowAI
- @carolinedclark from @arcade_demo
- Elaine Zelby from @Tofu_HQ
- @JustPlainFrank from @attio
- Ayan Barua from @WithAmpersand
- @mboudoukhane from Cycle
๐ค โModerated byย the one and only Jordan Crawford
๐ Date: this Thu, Aug 8
โฐ Time: 5:30 PM
๐Location: San Francisco (50 Beale)
Space is limited to keep discussions highly interactive, so register now (our second event was sold out ๐คฏ): lu.ma/1t941g1i
If you're a founder or product leader in SF, register now! Tacos & drinks are on us ๐ค
๐ก How do you build an AI GTM motion your customers actually want?
We'll share unfiltered thoughts on what's working and what isn't โ from the startup trenches!
Join us for our third event in SF with a nders and operators in the GTM stack:
- @AlfieIsaMarsh from @ToolflowAI
- @carolinedclark from @arcade_demo
- Elaine Zelby from @Tofu_HQ
- @JustPlainFrank from @attio
- Ayan Barua from @WithAmpersand
- @mboudoukhane from Cycle
๐ค โModerated byย the one and only Jordan Crawford
๐ Date: this Thu, Aug 8
โฐ Time: 5:30 PM
๐Location: San Francisco (50 Beale)
Space is limited to keep discussions highly interactive, so register now (our second event was sold out ๐คฏ): lu.ma/1t941g1i
If you're a founder or product leader in SF, register now! Tacos & drinks are on us ๐ค
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It's happening tonight! ๐ฅ
Join us for an exciting discussion on building AI autopilots that scale with @UsePylonHQ, @octolane & @keywordsai
We'll dive into enhancing your autopilot with UX nudges, mastering prompt engineering, learning from tech experiments, and connecting withlders.
Can't wait to hear insights from Bennett Amodio, One Chowdhury, Raymond Huang & Martin Delobbe!
Interested in more events like this? We're organizing another session this Thursday on how to build an AI GTM motion that actually works. ๐
Join us for an exciting discussion on building AI autopilots that scale with @UsePylonHQ, @octolane & @keywordsai
We'll dive into enhancing your autopilot with UX nudges, mastering prompt engineering, learning from tech experiments, and connecting withlders.
Can't wait to hear insights from Bennett Amodio, One Chowdhury, Raymond Huang & Martin Delobbe!
Interested in more events like this? We're organizing another session this Thursday on how to build an AI GTM motion that actually works. ๐
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New product updates in our latest changelog:
๐ @salesforce Integration
Send manually feedback straight from Salesforce's Lead, Contact, or Account page to Cycle ... or set up an automation to automatically send all messages that match specific criteria using Cycleโs API.
๐ AI fine AI's preferred language for AI-generated insights, summary & feature titles.
๐ง AI - automatic LLM switch
We now automatically switch from one model to the other in case there's an error. That way, your AI requests get done in a consistent way.
๐ Feedback Privacy
For increased privacy, restrict access so that collaborators can only see feedback they have created or are assigned to.
๐ Changelog - Template & fonts
Pick a template and start from there. Edit your font in 1-click and preview the results.
๐ Learn more and see other updates in our changelog: cycle.app/changelog?utm_โฆ
๐ @salesforce Integration
Send manually feedback straight from Salesforce's Lead, Contact, or Account page to Cycle ... or set up an automation to automatically send all messages that match specific criteria using Cycleโs API.
๐ AI fine AI's preferred language for AI-generated insights, summary & feature titles.
๐ง AI - automatic LLM switch
We now automatically switch from one model to the other in case there's an error. That way, your AI requests get done in a consistent way.
๐ Feedback Privacy
For increased privacy, restrict access so that collaborators can only see feedback they have created or are assigned to.
๐ Changelog - Template & fonts
Pick a template and start from there. Edit your font in 1-click and preview the results.
๐ Learn more and see other updates in our changelog: cycle.app/changelog?utm_โฆ
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We're excited to co-organize 2 new meetups in San Francisco next week!
1 - Building AI autopilots that scale with @usepylon, @octolane, and @keywordsai
Learn how to enhance your autopilot with UX nudges, master prompt engineering, learn from tech experiments, and connect builders.
๐๏ธ Tuesday 6th of August at 17:30
๐ Pylon's San Francisco office
๐ Register here: lu.ma/zc4oagn0
2 - GTM in the AI era with @attio, @WithAmpersand, @ToolflowAI, @arcade_demo, and @Tofu_HQ
Learn how to leverage AI in GTM with insights shared by the panel on failed & successful experiments.
๐๏ธ Thursday 8th of August at 17:30
๐ Ampersand's San Francisco office
๐ Register here: lu.ma/1t941g1i
Note those are ๐ถ๐ป๐๐ถ๐๐ฒ-๐ผ๐ป๐น๐ ๐ฒ๐๐ฒ๐ป๐s, ๐น๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐๐ผ ๐ท๐๐๐ ๐ฏ๐ฌ ๐ฝ๐ฎ๐ฟ๐๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational. Book your spot now!
Food & drinks are on us ๐
Can't wait to see you there!
1 - Building AI autopilots that scale with @usepylon, @octolane, and @keywordsai
Learn how to enhance your autopilot with UX nudges, master prompt engineering, learn from tech experiments, and connect builders.
๐๏ธ Tuesday 6th of August at 17:30
๐ Pylon's San Francisco office
๐ Register here: lu.ma/zc4oagn0
2 - GTM in the AI era with @attio, @WithAmpersand, @ToolflowAI, @arcade_demo, and @Tofu_HQ
Learn how to leverage AI in GTM with insights shared by the panel on failed & successful experiments.
๐๏ธ Thursday 8th of August at 17:30
๐ Ampersand's San Francisco office
๐ Register here: lu.ma/1t941g1i
Note those are ๐ถ๐ป๐๐ถ๐๐ฒ-๐ผ๐ป๐น๐ ๐ฒ๐๐ฒ๐ป๐s, ๐น๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐๐ผ ๐ท๐๐๐ ๐ฏ๐ฌ ๐ฝ๐ฎ๐ฟ๐๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational. Book your spot now!
Food & drinks are on us ๐
Can't wait to see you there!
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๐ Awesome event yesterday in San Francisco around PLG!
Huge thanks to Jacob Choi-Durham from @beaconsai, AJ Jindal from @census, and @mboudoukhane from Cycle for sharing their invaluable insights, and to all the amazing folks who attended the event.
Loved the specifics they ments they conducted.
Some key takeaways:
๐ Deep user understanding: The foundation of any strategy is to truly understand your users.
๐ Hybrid strategies: You can combine sales-led and product-led approaches. For instance, you can use self-serve onboarding for low-value customers, while a sales team converts high-value customers.
๐ Design partners over betas: For large customer bases, consider using a few selected design partners instead of having a broad beta, you'll iterate much faster, especially for B2C products.
For those who missed out, subscribe to our newsletter to get ALL the insights shared yesterday: cycle.app/blog. We'll also be publishing video snippets soon!
Stay tuned for two more exciting events next week. ๐
Huge thanks to Jacob Choi-Durham from @beaconsai, AJ Jindal from @census, and @mboudoukhane from Cycle for sharing their invaluable insights, and to all the amazing folks who attended the event.
Loved the specifics they ments they conducted.
Some key takeaways:
๐ Deep user understanding: The foundation of any strategy is to truly understand your users.
๐ Hybrid strategies: You can combine sales-led and product-led approaches. For instance, you can use self-serve onboarding for low-value customers, while a sales team converts high-value customers.
๐ Design partners over betas: For large customer bases, consider using a few selected design partners instead of having a broad beta, you'll iterate much faster, especially for B2C products.
For those who missed out, subscribe to our newsletter to get ALL the insights shared yesterday: cycle.app/blog. We'll also be publishing video snippets soon!
Stay tuned for two more exciting events next week. ๐
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Only a few spots left for our product meetup tomorrow in San Francisco!
We'll deconstruct PLG (Product-Led Growth) in the AI era with AJ from @census, Jacob Choi-Durham from @beaconsai and Mehdi Boudoukhane from Cycle ๐ฅ
This is an ๐ถ๐ป๐๐ถ๐๐ฒ-๐ผ๐ป๐น๐ ๐ฒ๐๐ฒ๐ป๐, ๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational.
If you're a founder or product leader in SF, register now! Pizzas & drinks are on us ๐ค
๐๏ธ Wednesday 31st of July at 5:30pm PST
๐ Census' San Francisco office
Book your spot here ๐ lu.ma/d2y7m7qe
We'll deconstruct PLG (Product-Led Growth) in the AI era with AJ from @census, Jacob Choi-Durham from @beaconsai and Mehdi Boudoukhane from Cycle ๐ฅ
This is an ๐ถ๐ป๐๐ถ๐๐ฒ-๐ผ๐ป๐น๐ ๐ฒ๐๐ฒ๐ป๐, ๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational.
If you're a founder or product leader in SF, register now! Pizzas & drinks are on us ๐ค
๐๏ธ Wednesday 31st of July at 5:30pm PST
๐ Census' San Francisco office
Book your spot here ๐ lu.ma/d2y7m7qe
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We're excited to co-organize an event with @getcensus & @beaconsai in San Francisco.
We'll discuss how to re-think product-led growth strategies with AI, from acquisition to retention.
Can't wait to learn from @mboudoukhane , @jindalsAnupam & Jacob Choi-Durham's experiences!
This i๐น๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐๐ผ ๐ท๐๐๐ ๐ฏ๐ฌ ๐ฝ๐ฎ๐ฟ๐๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational. Book your spot now!
If you're a founder or product leader in SF, register now! Pizzas & drinks are on us ๐
๐๏ธ Wednesday 31st of July at 17:30
๐ Census' San Francisco office
Apply here ๐ lu.ma/d2y7m7qe
We'll discuss how to re-think product-led growth strategies with AI, from acquisition to retention.
Can't wait to learn from @mboudoukhane , @jindalsAnupam & Jacob Choi-Durham's experiences!
This i๐น๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐๐ผ ๐ท๐๐๐ ๐ฏ๐ฌ ๐ฝ๐ฎ๐ฟ๐๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational. Book your spot now!
If you're a founder or product leader in SF, register now! Pizzas & drinks are on us ๐
๐๏ธ Wednesday 31st of July at 17:30
๐ Census' San Francisco office
Apply here ๐ lu.ma/d2y7m7qe
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Cycle's AI keeps getting better every week.
Anytime you'd like to create a new feature, we suggest an AI-generated title.
We'll also match your naming style according to the five latest features you created in your workspace โ feature category by feature category.
Now Cycle's account and generate titles that make sense based on your style for each category.
Anytime you'd like to create a new feature, we suggest an AI-generated title.
We'll also match your naming style according to the five latest features you created in your workspace โ feature category by feature category.
Now Cycle's account and generate titles that make sense based on your style for each category.
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Extract product insights from your @Gong_io calls โจ
Automatically fetch sales call transcripts and process them all on autopilot.
You'll extract ยซ voice of sales ยป insights:
-What are the top feature requests, sorted by $ revenue impact?
-What are the most common problems omers?
-What are the best upsell opportunities?
-What deals are blocked due to a missing feature?
Revenue teams love it as it helps them be analytical about their requests to the product teams: now they can put dollar values on feature requests!
Every feedback doc linked to aย Gongย call will have the embedded video as well as the title, participants & transcript.
Automatically fetch sales call transcripts and process them all on autopilot.
You'll extract ยซ voice of sales ยป insights:
-What are the top feature requests, sorted by $ revenue impact?
-What are the most common problems omers?
-What are the best upsell opportunities?
-What deals are blocked due to a missing feature?
Revenue teams love it as it helps them be analytical about their requests to the product teams: now they can put dollar values on feature requests!
Every feedback doc linked to aย Gongย call will have the embedded video as well as the title, participants & transcript.
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New product updates in our latest changelog:
โจ Improved AI feature recommendations
Weโve refined the logic for linking features to insights in autopilot mode. The matches are ๐ฅ!
๐ก๏ธ SOC 2 Type 1-certified
Type 2 is already underway ๐
โก๏ธ Performance Improvements
๐ Changelog d Arcade, Loom, Tella & YouTube links in your releases & changelog to make them shine.
๐ง API Tips
1) Trigger automations based on any property change in Cycle.
2) Leverage our script to import your Canny data to Cycle.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog?utm_โฆ
โจ Improved AI feature recommendations
Weโve refined the logic for linking features to insights in autopilot mode. The matches are ๐ฅ!
๐ก๏ธ SOC 2 Type 1-certified
Type 2 is already underway ๐
โก๏ธ Performance Improvements
๐ Changelog d Arcade, Loom, Tella & YouTube links in your releases & changelog to make them shine.
๐ง API Tips
1) Trigger automations based on any property change in Cycle.
2) Leverage our script to import your Canny data to Cycle.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog?utm_โฆ
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Busy users aren't always happy users.
Just because a team is โactiveโ doesnโt mean they wonโt churn.
We learned the hard way that activity in your product doesnโt always translate to user value.
In some cases automations skewed our activity metrics, giving a false sense of then, we updated our value metric and are tracking this instead to understand customer health.
Whatโs your experience on that?
Just because a team is โactiveโ doesnโt mean they wonโt churn.
We learned the hard way that activity in your product doesnโt always translate to user value.
In some cases automations skewed our activity metrics, giving a false sense of then, we updated our value metric and are tracking this instead to understand customer health.
Whatโs your experience on that?
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@Google SSO is now available! ๐
Authenticate with Google so you don't have to keep track of another password in your password manager.
Authenticate with Google so you don't have to keep track of another password in your password manager.
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Did you know that Cycle lets you record and transcribe your user research calls from Zoom, Google Meet & Microsoft Teams?
Now you can also easily share these calls externally. Just click on the menu next to your video recording and copy the link to share it with anyone.
There are inbound and outbound. Inbound is the requests you receive from users and customer-facing teams. Outbound is your user research and surveys.
A great feedback system includes both. Cycle includes both โบ๏ธ
Now you can also easily share these calls externally. Just click on the menu next to your video recording and copy the link to share it with anyone.
There are inbound and outbound. Inbound is the requests you receive from users and customer-facing teams. Outbound is your user research and surveys.
A great feedback system includes both. Cycle includes both โบ๏ธ
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New product updates in our latest changelog:
AI-suggested new feature name โจ
When Cycle extracts customer quotes, it links them to the right features in your roadmap. Now, if it doesn't find a match, it suggests creating a new feature using your writing conventions.
Video link u next to your video recording to copy the link and share it internally or externally.
New customizations for your changelog ๐จ
You can now personalize your changelog even more with brand colors, typography, background covers, and your logo.
Sign in with Google ๐
๐ To stay up to date, subscribe to our changelog & blog posts: cycle.app/changelog?utm_โฆ
AI-suggested new feature name โจ
When Cycle extracts customer quotes, it links them to the right features in your roadmap. Now, if it doesn't find a match, it suggests creating a new feature using your writing conventions.
Video link u next to your video recording to copy the link and share it internally or externally.
New customizations for your changelog ๐จ
You can now personalize your changelog even more with brand colors, typography, background covers, and your logo.
Sign in with Google ๐
๐ To stay up to date, subscribe to our changelog & blog posts: cycle.app/changelog?utm_โฆ
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Here's why closing the loop with your customers is a game-changer.
1๏ธโฃ Getting more feedback
People providing feedback give you value and spend time doing so. If you don't close the loop, you're not giving them value in return.
What's in it for them to help you improve your 2๏ธโฃ Creating trust
Acknowledging and acting on feedback builds stronger relationships. Happy customers remain loyal and become advocates.
3๏ธโฃ Boosting activation
If you ship something and it's not noticed, what's the point of allocating resources there?
4๏ธโฃ Profitability
It provides Sales with opportunities to re-engage prospects and helps Success teams manage critical customers.
1๏ธโฃ Getting more feedback
People providing feedback give you value and spend time doing so. If you don't close the loop, you're not giving them value in return.
What's in it for them to help you improve your 2๏ธโฃ Creating trust
Acknowledging and acting on feedback builds stronger relationships. Happy customers remain loyal and become advocates.
3๏ธโฃ Boosting activation
If you ship something and it's not noticed, what's the point of allocating resources there?
4๏ธโฃ Profitability
It provides Sales with opportunities to re-engage prospects and helps Success teams manage critical customers.
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You can now sync your customer data directly with Cycleโs API. ๐๐ง๐ป
Bring your CRM data into Cycle in no time โ think ARR, license count, customer segment, plan, etc
Your dashboard will always have the latest data, enabling advanced analysis and real-time insights.
Imagine voice dashboards by ARR to understand how customer needs vary across segments.
Try this now on cycle.app ๐
Bring your CRM data into Cycle in no time โ think ARR, license count, customer segment, plan, etc
Your dashboard will always have the latest data, enabling advanced analysis and real-time insights.
Imagine voice dashboards by ARR to understand how customer needs vary across segments.
Try this now on cycle.app ๐
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7 reasons to hate Cycle ๐ซ
Excel at what you do, but also be clear on what you stand against.
Through these points, you can truly grasp our philosophy on modern product management:
You'll hate Cycle if ...
-you love manually processing feedback
-you're a fan of prioritization ou are a little bit too obsessed about Notion
-you think feature voting boards are a good thing
-you consider yourself the CEO of the product
-you prefer "managing things" as opposed to "making things happen"
-you don't likeย Linearย (or never heard about it)
We wrote blog posts that explain the rationale behind each of these points โย we'll add them in the comments ๐
Excel at what you do, but also be clear on what you stand against.
Through these points, you can truly grasp our philosophy on modern product management:
You'll hate Cycle if ...
-you love manually processing feedback
-you're a fan of prioritization ou are a little bit too obsessed about Notion
-you think feature voting boards are a good thing
-you consider yourself the CEO of the product
-you prefer "managing things" as opposed to "making things happen"
-you don't likeย Linearย (or never heard about it)
We wrote blog posts that explain the rationale behind each of these points โย we'll add them in the comments ๐
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Customize your changelog domain! ๐
You can now update the URL to better fit your website and improve SEO.
Head to your workspace settings and go to the release section to make your changelog truly yours.
๐ Request your own changelog on cycle.app
You can now update the URL to better fit your website and improve SEO.
Head to your workspace settings and go to the release section to make your changelog truly yours.
๐ Request your own changelog on cycle.app
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Leverage every form response with @zapier ๐
You can now directly assign properties from your sources to Cycle through Zapier.
For example, if you create a Typeform asking for user feedback, their subscription plan, and a rating, youโll receive a new piece of feedback in Cycle ription plan and linked to that specific customer.
In other words, properties are now assigned dynamically.
Combine this with our dashboard to create a list of features and problems you can explore even deeper.
๐ Check it out on cycle.app
You can now directly assign properties from your sources to Cycle through Zapier.
For example, if you create a Typeform asking for user feedback, their subscription plan, and a rating, youโll receive a new piece of feedback in Cycle ription plan and linked to that specific customer.
In other words, properties are now assigned dynamically.
Combine this with our dashboard to create a list of features and problems you can explore even deeper.
๐ Check it out on cycle.app
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Did you know you can upload and watch videos and audio files in Cycle? ๐ฅ๐ง
Simply upload a file and play it. ๐คทโโ๏ธ
You can also get its transcript with just one click.
Simply upload a file and play it. ๐คทโโ๏ธ
You can also get its transcript with just one click.
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New product updates in our latest changelog:
Customer attributes synced with API ๐
Imagine filtering your customer's voice dashboards by ARR to understand how customer needs vary across segments.
You can now bring any CRM data into Cycle in no time โ think ARR, license count, etc.
@Zendesk integration ๐ฌ
Customer-facing teams can send feedback straight from Zendesk and get product status updates there. Closing the loop will never be the same!
AI-generated feature titles ๐ค
From now on, AI-generated features will match your naming style according to the five latest features you created in your workspace.
Changelog - Customize your domain ๐
๐ Learn more and see other updates in our changelog:
cycle.app/changelog?utm_โฆ
Customer attributes synced with API ๐
Imagine filtering your customer's voice dashboards by ARR to understand how customer needs vary across segments.
You can now bring any CRM data into Cycle in no time โ think ARR, license count, etc.
@Zendesk integration ๐ฌ
Customer-facing teams can send feedback straight from Zendesk and get product status updates there. Closing the loop will never be the same!
AI-generated feature titles ๐ค
From now on, AI-generated features will match your naming style according to the five latest features you created in your workspace.
Changelog - Customize your domain ๐
๐ Learn more and see other updates in our changelog:
cycle.app/changelog?utm_โฆ
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You're sitting on a goldmine of feedback but may not be leveraging it at all.
What if you could leverage every single positive or negative aspect your prospects and users mention about you?
Try out our call recorder ๐ฅ.
It analyzes every call you have, writes a general duct summary, and suggests what you should consider as a product person.
It works for all Google Meet, Microsoft Teams, and Zoom calls.
Installing it takes less than a minute:
๐ Connect your Google Calendar
๐ Define the meetings you want to record
๐ Receive the call summary, video, and transcript in Cycle App
โจ Get AI suggestions on relevant product feedback
Give it a try at cycle.app
What if you could leverage every single positive or negative aspect your prospects and users mention about you?
Try out our call recorder ๐ฅ.
It analyzes every call you have, writes a general duct summary, and suggests what you should consider as a product person.
It works for all Google Meet, Microsoft Teams, and Zoom calls.
Installing it takes less than a minute:
๐ Connect your Google Calendar
๐ Define the meetings you want to record
๐ Receive the call summary, video, and transcript in Cycle App
โจ Get AI suggestions on relevant product feedback
Give it a try at cycle.app
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We sometimes hear, "I understand Cycle's value proposition, but what exactly does it do?"
Let's dive deeper ๐
You're overwhelmed with feedback coming from all directions: @Gong_io recordings, emails, @intercom tickets, and more. It's a goldmine of insights, but it's scattered s this resonate?
Here are our key pillars:
๐ฅ Centralize 100% of your feedback sources in one place: Sharing feedback to Cycle is as easy as drag and drop!
โจ Extract insights, on autopilot: Using AI, we analyze all this feedback to surface actionable product insightsโthink feature requests, customer pain points, and emerging trends.
๐ฉ๐ป๐ Understand your customers: Link product feedback to your user data and create customer voice reports in no time.
๐ค Plan your product collaboratively: Write your PRDs and prioritize product features in a tool accessible by the whole company. No more secrets or product black boxes. Everyone can get the status info they need and provide additional context.
๐ฃ Communicate your releases: Write your release notes, maintain a public changelog, and notify your customers about each release and what they're interested in.
On top of that, we ship *weirdly* fast. Check out our changelog to see the latest updates: cycle.app/changelog?utm_โฆ
Let's dive deeper ๐
You're overwhelmed with feedback coming from all directions: @Gong_io recordings, emails, @intercom tickets, and more. It's a goldmine of insights, but it's scattered s this resonate?
Here are our key pillars:
๐ฅ Centralize 100% of your feedback sources in one place: Sharing feedback to Cycle is as easy as drag and drop!
โจ Extract insights, on autopilot: Using AI, we analyze all this feedback to surface actionable product insightsโthink feature requests, customer pain points, and emerging trends.
๐ฉ๐ป๐ Understand your customers: Link product feedback to your user data and create customer voice reports in no time.
๐ค Plan your product collaboratively: Write your PRDs and prioritize product features in a tool accessible by the whole company. No more secrets or product black boxes. Everyone can get the status info they need and provide additional context.
๐ฃ Communicate your releases: Write your release notes, maintain a public changelog, and notify your customers about each release and what they're interested in.
On top of that, we ship *weirdly* fast. Check out our changelog to see the latest updates: cycle.app/changelog?utm_โฆ
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Check out the new mobile experience for public changelogs! ๐ฑ
Now, when users open your public changelog on their phones, it's super easy to navigate between release dates.
You can also add custom tags to each feature you shipped, with your own branding.
Check out our own uct updates ๐ cycle.app/changelog
Now, when users open your public changelog on their phones, it's super easy to navigate between release dates.
You can also add custom tags to each feature you shipped, with your own branding.
Check out our own uct updates ๐ cycle.app/changelog
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We're excited to organize an exclusive lunch with @oliviergodement, Head of Product at @OpenAI and angel investor in Cycle.
Olivier is a leader in the AI space. He'll share his insights on integrating cutting-edge AI into your products.
This is an ๐ถ๐ป๐๐ถ๐๐ฒ-๐ผ๐ป๐น๐ ๐ฏ๐ฌ ๐ฝ๐ฎ๐ฟ๐๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational. Conversations will happen in French ๐ซ๐ท.
If you're a founder or product leader actively integrating AI, apply for a seat at the table! Lunch is on us ๐
๐๏ธ Tuesday 18th of June at 12:30
๐ @hexacc office (Paris)
Apply here ๐ lu.ma/o2wa9m3v
Olivier is a leader in the AI space. He'll share his insights on integrating cutting-edge AI into your products.
This is an ๐ถ๐ป๐๐ถ๐๐ฒ-๐ผ๐ป๐น๐ ๐ฏ๐ฌ ๐ฝ๐ฎ๐ฟ๐๐ถ๐ฐ๐ถ๐ฝ๐ฎ๐ป๐๐ to keep it highly conversational. Conversations will happen in French ๐ซ๐ท.
If you're a founder or product leader actively integrating AI, apply for a seat at the table! Lunch is on us ๐
๐๏ธ Tuesday 18th of June at 12:30
๐ @hexacc office (Paris)
Apply here ๐ lu.ma/o2wa9m3v
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New product updates in our latest changelog:
Cross-feedback AI-generated summaries โจ
Save hours of navigating through feedback, and instead get instant insights. Perfect for understanding core customer needs when you have hundreds of feedback entries.
Itโs also super easy to nd share it with your colleagues.
@Zendesk integration - Beta ๐ฉโ๐ป
Send feedback straight from Zendesk to the product team and get status updates back on Zendesk.
New file formats in dropzone ๐
Import txt & vtt files and have it analyzed by the autopilot to get product insights.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog?utm_โฆ
Cross-feedback AI-generated summaries โจ
Save hours of navigating through feedback, and instead get instant insights. Perfect for understanding core customer needs when you have hundreds of feedback entries.
Itโs also super easy to nd share it with your colleagues.
@Zendesk integration - Beta ๐ฉโ๐ป
Send feedback straight from Zendesk to the product team and get status updates back on Zendesk.
New file formats in dropzone ๐
Import txt & vtt files and have it analyzed by the autopilot to get product insights.
๐ Learn more and see other updates in our changelog:
cycle.app/changelog?utm_โฆ
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Want to speed up product learnings? Do outbound!
Even top PLG companies use outbound to get faster insights - it helps them to:
- Validate assumptions quickly
- Identify pain points directly
- Discover new opportunities
What are your hacks to accelerate product learnings on top ser research?
Even top PLG companies use outbound to get faster insights - it helps them to:
- Validate assumptions quickly
- Identify pain points directly
- Discover new opportunities
What are your hacks to accelerate product learnings on top ser research?
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๐ค Customer Success:ย @intercom,ย @FrontHQ, ย @Zendesk,ย @freshdesk,ย @GainsightHQ,ย @planhat,ย @vitally_io,ย @SnowflakeDB
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