We are so sorry about this! This is certainly not the experience we expect for our customers. Our team is investigating better packaging solutions to ensure this doesn’t keep happening. Please feel free to reach out to us to report this - we will make sure you’re taken care of.
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Sorry about the trouble, and the disappointing meal. If you’re still having trouble please feel free to send us a DM, we are here to help.
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So sorry about the trouble! Please feel free to DM our team with your account information or reach out to us at support@cookunity.com
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We hear you, Mark! Sometimes simple, classic meals are exactly what you’re looking for. We appreciate the feedback and will share it with our culinary team. We’re always looking for ways to improve our menu and offer more of what our customers love!
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We’re sorry to see this! This definitely isn’t the experience we want you to have. Please send us a DM with your account information so our team can look into this and make things right.
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Hi there! We’re sorry for the concern with your first delivery. We hope everything arrived safely! If you’re still having any issues, please send us a DM with your account details so we can help.
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We hate to hear your favorite is missing! Our menu rotates regularly, so dishes may come and go. We’re happy to look into whether Chicken Francaise will be making a come back - feel free to reach out to our team!
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Visit cookunityADAsettlement.com to learn more about CookUnity’s agreement to make its online store accessible to individuals who are Blind and/or who have a Visual Disability.
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We’re happy to help with this. Please reach out to us at support@cookunity.com or text us at (347) 835-5020 so our team can take a closer look at your account and past orders.
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We’re sorry for the trouble - we’d love to get a better understanding of what’s not working for you. Please DM us with your account info and a little more detail on the experience. We’ll make sure your feedback gets to the right team.
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We are so sorry this happened - this is definitely not up to our standards. Please reach out to us via DM or at support@cookunity.com - we will ensure you’re taken care of and this is reported.
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We are sorry about the trouble! Please feel free to text us directly at (347) 835-5020 - we are here to help.
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We have several talented chefs serving up Indian cuisine! 🇮🇳 Check the chef name on the dishes you ordered to see exactly who’s behind your meals.
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