Full house in London.
300+ people at Sierra Summit in EMEA. We had wide-ranging conversations with Alan Stott, COO @ VM02, and Stuart Riley, Group CIO @ HSBC about the importance of bringing employees along on the AI journey.
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A cab-load of people at our first Sierra Summit in London.
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Introducing Sierra’s partner ecosystem: the technology platforms, marketplaces, and service partners bringing Sierra to more businesses around the world.

Excited to work with companies that share our commitment to helping businesses deliver better outcomes for their customers.
o/WBkLmQPFqh
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Arriving in London for Sierra Summit tomorrow.
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Sierra retweeted
Replying to @msquinn
@SierraPlatform 🤝 my tube commute
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What happens when your flight is canceled - before and after AI. Everyone is first in line with Sierra.
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As @btaylor just announced we’re publishing the first draft of Personal Agent Protocol, known as Poppy — and announcing 35 new design partners.

With Poppy, customers decide what access to give their personal agents, and companies set parameters for what those agents can do. It’s built on open standards businesses already use, and designed to work through websites, APIs, and company agents.

This is a starting point — we welcome feedback from companies, developers, and personal agent builders to help shape this new protocol. Read more here: sierra.ai/blog/poppy or read the draft here: personalagentprotocol.org.
On Tuesday, Sierra announced Personal Agent Protocol with Meta, Genesys, Instinct, Rocket, Shopify, Stripe, and Walmart. The response has been incredible and today we’re publishing the first draft of the protocol at personalagentprotocol.org and announcing 35 new design partners.
e on more, our goal is simple: consumers have choice and control, and companies know when they’re dealing with an agent and who it represents.

This draft is a starting point. We’d love for companies, developers, and personal agent builders to read it, give feedback, and help us build an open standard together.
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Watch the Personal Agent Protocol in action. @Redfin and @RocketOTD agents working with Muse to find homes in Michigan and get a user pre-approved for a mortgage. Thank you to Alex McGillis for a great demo.
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Yesterday Personal Agent Protocol. Today we're launching the latest in our constellation of Sierra models: fleming-1, which detects when a caller is another agent.
Read more: sierra.ai/blog/caller-id…
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Thank you to everyone who spent the day with us at Sierra Summit in San Francisco yesterday.

Ghostie's next stop: London, for our first-ever Sierra Summit in Europe on Thursday 15th October.
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That’s a wrap on Sierra Summit in San Francisco! Thank you to all 1,000+ of you who spent the day with us.

Our message today: bring us your hardest problems.
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Replying to @SierraPlatform
Read about everything we shared today — from Personal Agent Protocol, to Tandem Voice, Ghostwriter, Horizon, and more: sierra.ai/blog/summit-re…
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“Airline search has not changed in decades. Travelers shouldn't need to scroll through 50 flights if they know they plan to take the 7am.”

Erik Zahnlecker, Industry Lead, Travel & Hospitality, Sierra, and Natalie Bowman, VP, Digital Experience, Alaska Airlines, at Sierra Summit.
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"It's easy to build something good and very difficult to build something great. But in financial services, we need something great."

Garrett Watumull, Agent Development at Sierra, Nhi Lam, Director of Contact Center Technology at Vanguard; and Brendan Brennan, IT Senior Manager ation at Sierra Summit.
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