As of approximately 4:25pm Mountain service has been restored to our US environments. Further information will be posted to our Announcements forum when it is available.
support.absorblms.com/hc/en-us/secti…
We apologize for the interruption in service.
support.absorblms.com/hc/en-us/secti…
We apologize for the interruption in service.
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As of approximately 4:00pm we became aware of performance issues affecting our US servers. We are working to resolve the service incident as quickly as possible.
support.absorblms.com/hc/en-us/artic…
support.absorblms.com/hc/en-us/artic…
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Absorb service has restarted and we are currently monitoring performance on the server. Apologies for the impact this has and the difficulty caused during this time.
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Absorb is currently undergoing emergency maintenance regarding infrastructure issues that appeared today. Upon investigation these are unrelated to the hot-fix entered earlier in the day. We are working to restore service as quickly as possible.
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Absorb is currently experiencing performance issues across our myabsorb.com domain. Our development and IT teams are currently investigating the cause.
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During our 5.52 release we experienced performance issues that impacted users' abilities to access the site. Service has been restored.
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Our developers have found the problem and have implemented a fix that should solve the issues. Please clear cache and cookies and try again.
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We are currently investigating an issue that is causing performance issues as well as difficulty logging in. Thank you for your patience.
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We have received word that everything is back up and running. We aplogize for any difficulty that was experienced at this time.
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Absorb's support site is currently down due to an issue with Zendesk. We will provide an update once this has been resolved. x.com/ZendeskOps/sta…
We are currently experiencing issues in pods 5, 6 and 9 notably impacting Support, Chat, and Talk. More updates to follow.
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Amazon has confirmed that everything is resolved. We will check in with our clients to make sure everything is back to normal.
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We haven't received word from Amazon that everything is fixed, but we have noticed that some sites are coming bck. Will continue to monitor.
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Amazon has identified the root of the problem and are working toward a solution. We will keep you updated as we hear more.
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Absorb 5 is having difficulties today due to issues on Amazon's S3 hosting.
status.aws.amazon.com We are doing what we can from our end.
status.aws.amazon.com We are doing what we can from our end.
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Apologies for the late announcement. Absorb 5 LMS is having technical difficulties today with performance.We are currently working on a fix.
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Absorb LMS will be performing maintenance to Absorb 4 and 5 at 10:00 pm MDT on December 17th. See link below:
support.absorblms.com/hc/en-us/artic…
support.absorblms.com/hc/en-us/artic…
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Absorb support is back up and responding to tickets. Thank you @ZendeskOps for getting the issue resolved quickly!
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Absorb's Support home page is currently down due to an issue with Zendesk. Will update when we are back up.
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Release 5.37.1 is planned for October 2nd, 2016. See link below for more details.
support.absorblms.com/hc/en-us/artic…
support.absorblms.com/hc/en-us/artic…
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